Results 131 to 140 of about 224,071 (255)

Navigating Between the Scylla and Charybdis of Hype and Fear: Decolonizing ELT Materials Through Generative Artificial Intelligence

TESOL Quarterly, EarlyView.
Abstract Despite calls from critical applied linguists to decolonize ELT materials that reproduce colonial ideologies, teachers working under neoliberal constraints and attendant time pressures often have to deliver textbook content as is rather than revising it.
Steven Yeung, John Gray
wiley   +1 more source

How effective is 'relationship marketing' in gaining customer loyalty to securities brokerages? [PDF]

Relationship marketing (RM) is widely acknowledged as a useful tool in gaining customer loyalty in various sectors. However, to date, there had been no research on how RM impacts customer loyalty in the securities brokerage firm industry in The Stock ...
Wangpaichitr, Kanate
core  

Can High‐Performance Human Resource Management Practices Enhance Employee Performance in Developing Countries? A Sequential Mediation Model

Thunderbird International Business Review, EarlyView.
ABSTRACT This article advances the understanding of employee performance by unraveling the relationship between high‐performance human resource management practices (HPHRMP) and employee performance. Data were obtained from 510 bank employees across 25 banks operating in Jordan. A sequential mediation model was tested using structural equation modeling
Adolfo Carballo‐Penela, Emilio Ruzo‐Sanmartín, Romina García‐Chas, Ikrema H. A. Alqudah   +3 more
wiley   +1 more source

Do Loyalty Programs Enhance Behavioral Loyalty: An Empirical Analysis Accounting for Program Design and Competitive Effects [PDF]

This paper studies the effects of loyalty programs on share-of-wallet using market-wide household panel data on supermarket purchases.We find that loyalty programs relate positively to share-of-wallet, but the programs differ in effectiveness and some ...
Heerde, H.J. van, Leenheer, J., Smidts, A., Bijmolt, T.H.A.   +3 more
core  

Citizens are more willing to co‐produce when participants represent community demographics

Australian Journal of Public Administration, EarlyView.
Abstract Despite co‐production's potential to address democratic deficits, the role of representation in co‐production and its impact on public perceptions remain largely under‐analysed empirically. Employing a vignette survey design, this study tests how representation in co‐production affects citizens’ intentions to get involved.
Wonhyuk Cho, Seulki Lee, Yoon Kyoung Cho, Chevelle Ataera   +3 more
wiley   +1 more source

Do Loyalty Programs Really Enhance Behavioral Loyalty? An Empirical Analysis Accounting for Self-Selecting Members [PDF]

One of the pressing issues in marketing is whether loyalty programs really enhance behavioral loyalty. Loyalty program members may have a much higher share-of-wallet at the firm with the loyalty program than non-members have, but this does not ...
Heerde, H.J. van, Leenheer, J., Smidts, A., Bijmolt, T.H.A.   +3 more
core  

Leading innovation in the public sector: A review of existing quantitative research

Australian Journal of Public Administration, EarlyView.
Abstract Existing scholarship widely recognises the importance of leadership as an antecedent of public‐sector innovation. As empirical research on the relationship between public‐sector innovation and leadership grows, it is important to review this scholarship to identify progress, knowledge gaps, and opportunities for future research that will help ...
Fernando Fernandez‐Monge, Quinton Mayne, Jorrit de Jong   +2 more
wiley   +1 more source

Power distance orientation and the attitudinal mechanisms linking servant leadership to innovative work behaviour among Vietnamese public servants

Australian Journal of Public Administration, EarlyView.
Abstract The focus on fostering innovative work behaviour among public servants in Vietnam reflects a strategic effort to enhance public service delivery and citizen satisfaction. However, empirical insights into how to effectively motivate such behaviours remain scarce.
Lam Dinh Thang, Diep Nguyen, Stephen Teo, Quan Tran   +3 more
wiley   +1 more source

Ethnic Minority Representation After the 2024 General Election: Does Ethnicity No Longer Matter?

The Political Quarterly, Volume 96, Issue 1, Page 127-133, January/March 2025.
Abstract With a new record of ethnic minority MPs elected in 2024, Westminster is nearly fully representative of voters of ethnic minority origins. This outcome was not entirely dependent on Labour's landslide, with pre‐election analyses showing that diversity of MPs would have improved with all possible election results.
Maria Sobolewska
wiley   +1 more source

THE ASSESSMENT ON COMMERCIAL BANKS OF THE EFFECTS OF CORPORATE IMAGE ONTO CUSTOMER LOYALTY: THE CASE OF NEVŞEHİR

Zeitschrift für die Welt der Türken, 2015
The goal of this study is to determine the effects of corporate image onto the customer loyalty at commercial banks, which is considered to have a remarkable share in banking sector.
Şükrü Akdoğan, Turan Şener
doaj