Results 121 to 130 of about 25,456 (308)
Assessing and managing the costs of satisfaction in B2B servicies [PDF]
Customer satisfation has been shown to be key in pursuing firm profitability, both in consumer and business markets. However, the raltionship between customer satisfation and the costs that company incurs to obtain satisfation has been less widely ...
CUGINI, ANTONELLA +2 more
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From Waste to Worth: The Case for Modular and Upgradable Electronics in a Sustainable Future
ABSTRACT The rapid obsolescence of electronic products poses a major challenge to sustainable development due to rising e‐waste. Modular and upgradable product (MUP) architectures offer a promising approach to extend product lifetimes and reduce environmental impact. This study investigates how consumer perceptions and behaviours affect the adoption of
Mees Groothuis, Negin Salimi
wiley +1 more source
Bringing Relationship Marketing Theory into B2B Practice: The B2B-RP Scale and the B2B-RELPERF Scorecard [PDF]
This study presents a new measurement scale to assess the performance of a relationship between two firms. The Business-to-Business Relationship Performance (B2B-RP) scale is presented as a high order concept.
Lages, Luis Filipe +2 more
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Business-to-business e-commerce: an innovative tool for food chain management [PDF]
A supply chain is a network of facilities and distribution options that performs the functions of procurement of materials, transformation of these materials into intermediate and finished goods, and the distribution of the final goods to customers. The
Vlachos, Ilias
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ABSTRACT This study examines how Business Model Innovation (BMI) unfolds in sustainability‐oriented industries, where institutional complexity, technological interdependence, and environmental imperatives generate persistent sustainability‐related paradoxical tensions.
Pietro Rombolà +2 more
wiley +1 more source
E-COMMERCE: A NEW BUSINESS MODEL FOR THE FOOD SUPPLY/DEMAND CHAIN [PDF]
The use of electronic commerce for quality control and cost cutting efficiencies by the food and agricultural industries in the United States is the focus of this paper.
Kinsey, Jean D., Buhr, Brian L.
core +1 more source
How organizational learning reinforces interactive communication and sustainable B2B customer centred business relationships [PDF]
The purpose of this paper is to explain how the process of organizational learning reinforces the relationship marketing approach and fosters the development of knowledge and B2B customer centred relationships.
Trim, P.R.J., Lee, Yang-im
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Learning About and Learning From Sustainability Alliances: How Do SMEs Develop Dynamic Capabilities?
ABSTRACT This study examines how small and medium‐sized enterprises (SMEs) develop sustainability capabilities by engaging in sustainability alliances. By combining perspectives on organisational learning theory and the dynamic capabilities framework, the research investigates how SMEs develop both networking and sustainability capabilities across ...
Raffaele Silvestri +3 more
wiley +1 more source
Business-2-Business - en undersøgelse af Danidas B2B-program i Afrika [PDF]
This social science study is about whether the B2B-programme of Danida sufficiently fights poverty. The thesis is addressed by an economical and politological approach, where the study implicates theory by Gunnar Myrdal and the governmental strategies ...
Grønkjær, Lene +2 more
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