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A Piece of Theatre: Investigating How Teachers Design LLM Chatbots to Assist Adolescent Cyberbullying Education [PDF]

open access: yesInternational Conference on Human Factors in Computing Systems
Cyberbullying harms teenagers’ mental health, and teaching them upstanding intervention is crucial. Wizard-of-Oz studies show chatbots can scale up personalized and interactive cyberbullying education, but implementing such chatbots is a challenging and ...
Michael A. Hedderich   +5 more
semanticscholar   +1 more source

Effects of Generative Chatbots in Higher Education

open access: yesInf., 2023
Learning technologies often do not meet the university requirements for learner engagement via interactivity and real-time feedback. In addition to the challenge of providing personalized learning experiences for students, these technologies can increase
Galina Ilieva   +5 more
semanticscholar   +1 more source

Designing Chatbots for Crises: A Case Study Contrasting Potential and Reality

open access: yes, 2018
Chatbots are becoming ubiquitous technologies, and their popularity and adoption are rapidly spreading. The potential of chatbots in engaging people with digital services is fully recognised.
Berente N, Salge C   +17 more
core   +1 more source

Pre-service teachers' perceptions and intentions regarding the use of chatbots through statistical and lag sequential analysis

open access: yesComputers and Education: Artificial Intelligence, 2023
Chatbots provide unique interactions with compatible learning system features, improving the limitations of current learning systems. Educational chatbots are seen as the future of technology integration in the field of education.
Tzu-Chi Yang, Jian-Hua Chen
doaj  

An Empirical Assessment of Security and Privacy Risks of Web based-Chatbots [PDF]

open access: yesarXiv, 2022
Web-based chatbots provide website owners with the benefits of increased sales, immediate response to their customers, and insight into customer behaviour. While Web-based chatbots are getting popular, they have not received much scrutiny from security researchers. The benefits to owners come at the cost of users' privacy and security. Vulnerabilities,
arxiv  

If I Hear You Correctly: Building and Evaluating Interview Chatbots with Active Listening Skills [PDF]

open access: yes, 2020
Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle user free-text responses to open-ended questions and deliver engaging user experience.
arxiv   +1 more source

Hello GPT! Goodbye home examination? An exploratory study of AI chatbots impact on university teachers’ assessment practices

open access: yesAssessment & Evaluation in Higher Education, 2023
AI chatbots have recently fuelled debate regarding education practices in higher education institutions worldwide. Focusing on Generative AI and ChatGPT in particular, our study examines how AI chatbots impact university teachers’ assessment practices ...
Alexandra Farazouli   +3 more
semanticscholar   +1 more source

A Model of a Social Chatbot

open access: yes, 2016
Traditional chatbots lack the capability to correctly manage conversations according to the social context. However a dialogue is a joint activity that must consider both individual and social processes. In this work we propose a model of a social chatbot able to choose the most suitable dialogue plans according to what in sociological literature is ...
Augello A   +3 more
openaire   +6 more sources

Digital Sentinels and Antagonists: The Dual Nature of Chatbots in Cybersecurity

open access: yesInformation
Advancements in artificial intelligence, machine learning, and natural language processing have culminated in sophisticated technologies such as transformer models, generative AI models, and chatbots.
Hannah Szmurlo, Zahid Akhtar
doaj   +1 more source

How should my chatbot interact? A survey on human-chatbot interaction design [PDF]

open access: yesInternational Journal of Human-Computer Interaction. Vol 37(2), pp 729-758, 2021, 2019
Chatbots' growing popularity has brought new challenges to HCI, having changed the patterns of human interactions with computers. The increasing need to approximate conversational interaction styles raises expectations for chatbots to present social behaviors that are habitual in human-human communication.
arxiv   +1 more source

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