Results 11 to 20 of about 4,013 (222)
Iraqi Journal for Computer Science and Mathematics, 2022 Due to the increasing competitiveness in telecom’s market, it has now become more necessary for operators to start building personal relationship with customers for targeted retention strategies.
Ayodeji O.J Ibitoye +3 more
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A Data-Driven Approach to Improve Customer Churn Prediction Based on Telecom Customer Segmentation
Future Internet, 2022 Numerous valuable clients can be lost to competitors in the telecommunication industry, leading to profit loss. Thus, understanding the reasons for client churn is vital for telecommunication companies.
Tianyuan Zhang +2 more
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IEEE Access, 2019 In the telecom sector, a huge volume of data is being generated on a daily basis due to a vast client base. Decision makers and business analysts emphasized that attaining new customers is costlier than retaining the existing ones.
Irfan Ullah +5 more
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Credit card attrition: an overview of machine learning and deep learning techniques
Информатика. Экономика. Управление, 2023 Credit card churn, where customers close their credit card accounts, is a major problem for banks and other financial institutions. Being able to accurately predict churn can allow companies to take proactive steps to retain valuable customers.
Сихао Ван, Болин Чен
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SN Applied Sciences, 2021 Customer churn has been considered as one of the key issues in the operations of the corporate business sector, as it influences the turnover directly.
C. K. Praseeda, B. L. Shivakumar
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The Impact of Churn Labelling Rules on Churn Prediction in Telecommunications
Informatica, 2022 One of the biggest difficulties in telecommunication industry is to retain the customers and prevent the churn. In this article, we overview the most recent researches related to churn detection for telecommunication companies. The selected machine learning methods are applied to the publicly available datasets, partially reproducing the results of ...
Andrej Bugajev +3 more
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Factors Influence Customer Churn on Internet Service Provider in Indonesia
TIJAB (The International Journal of Applied Business), 2022 Rapid growth of internet users in Indonesia and the Covid-19 pandemic situation has prompted the emergence of new Internet Service Providers in line with the increasing demand for internet access.
Handi Aulia Triyafebrianda +1 more
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Human-Centric Intelligent Systems, 2022 Customer churn describes terminating a relationship with a business or reducing customer engagement over a specific period. Customer acquisition cost can be five to six times that of customer retention, hence investing in customers with churn risk is ...
David Hason Rudd, Huan Huo, Guandong Xu
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Barekeng, 2022 The Cox Proportional hazard model is a popular method to analyze right-censored survival data. This method is efficient to use if the proportional hazard assumption is fulfilled.
Sitti Nurhaliza +2 more
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The Phenomenon of Policy Churn
Advances in Neural Information Processing Systems 35, 2022 We identify and study the phenomenon of policy churn, that is, the rapid change of the greedy policy in value-based reinforcement learning. Policy churn operates at a surprisingly rapid pace, changing the greedy action in a large fraction of states within a handful of learning updates (in a typical deep RL set-up such as DQN on Atari).
Tom Schaul +3 more
openaire +3 more sources