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The Impact of Churn Labelling Rules on Churn Prediction in Telecommunications
Informatica, 2022 One of the biggest difficulties in telecommunication industry is to retain the customers and prevent the churn. In this article, we overview the most recent researches related to churn detection for telecommunication companies. The selected machine learning methods are applied to the publicly available datasets, partially reproducing the results of ...
Andrej Bugajev +3 more
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FORECASTING CUSTOMER FUTURE BEHAVIOR IN RETAIL BUSINESS USING MACHINE LEARNING MODELS
Scientific Journal of Astana IT University, 2022 The ability to forecast customers’ future purchases, lifetime value, and churn are fundamental tasks in business management. These tasks become more complicated when the relationship between customers and business is not contractual.
Shyngys Akhmetbek
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The Phenomenon of Policy Churn
Advances in Neural Information Processing Systems 35, 2022 We identify and study the phenomenon of policy churn, that is, the rapid change of the greedy policy in value-based reinforcement learning. Policy churn operates at a surprisingly rapid pace, changing the greedy action in a large fraction of states within a handful of learning updates (in a typical deep RL set-up such as DQN on Atari).
Tom Schaul +3 more
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Bankrupting Sybil Despite Churn [PDF]
2021 IEEE 41st International Conference on Distributed Computing Systems (ICDCS), 2021 A Sybil attack occurs when an adversary controls multiple identifiers (IDs) in a system. Limiting the number of Sybil (bad) IDs to a minority is critical to the use of well-established tools for tolerating malicious behavior, such as Byzantine agreement and secure multiparty computation.
Diksha Gupta, Jared Saia, Maxwell Young
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SN Applied Sciences, 2021 Customer churn has been considered as one of the key issues in the operations of the corporate business sector, as it influences the turnover directly.
C. K. Praseeda, B. L. Shivakumar
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EAI Endorsed Transactions on Mobile Communications and Applications, 2022 INTRODUCTION: Customer churn is a severe problem of migrating from one service provider to another. Due to the direct influence on the company's sales, companies are attempting to promote strategies to identify the churn of prospective consumers.
Sulaiman Olaniyi Abdulsalam +3 more
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The Role of Peer Influence in Churn in Wireless Networks
, 2014 Subscriber churn remains a top challenge for wireless carriers. These carriers need to understand the determinants of churn to confidently apply effective retention strategies to ensure their profitability and growth. In this paper, we look at the effect
Ferreira, Pedro, Han, Qiwei
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Homelessness and Medicaid Churn
Ethnicity & Disease, 2021 Objectives: To identify ICD-10-CM diagnostic codes associated with the social determinants of health (SDOH), determine frequency of use of the code for homelessness across time, and examine the frequency of interrupted periods of Medicaid eligibility (ie, Medicaid churn) for beneficiaries with and without this code.Design: Retrospective data ...
Isaac, Dapkins, Saul B, Blecker
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Subscriber churn in the Australian ISP market [PDF]
, 1913 Rapid growth in Internet use, combined with easy market entry by Internet service providers (ISPs), has resulted in a highly competitive supply of Internet services.
Madden, Gary G +2 more
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Customer-Centric Decision-Making with XAI and Counterfactual Explanations for Churn Mitigation
Journal of Theoretical and Applied Electronic Commerce ResearchIn this paper, we propose a methodology designed to deliver actionable insights that help businesses retain customers. While Machine Learning (ML) techniques predict whether a customer is likely to churn, this alone is not enough.
Simona-Vasilica Oprea, Adela Bâra
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