Results 21 to 30 of about 66,228 (238)
The Role of Peer Influence in Churn in Wireless Networks
, 2014 Subscriber churn remains a top challenge for wireless carriers. These carriers need to understand the determinants of churn to confidently apply effective retention strategies to ensure their profitability and growth. In this paper, we look at the effect
Ferreira, Pedro, Han, Qiwei
core +1 more source
Customer-Centric Decision-Making with XAI and Counterfactual Explanations for Churn Mitigation
Journal of Theoretical and Applied Electronic Commerce ResearchIn this paper, we propose a methodology designed to deliver actionable insights that help businesses retain customers. While Machine Learning (ML) techniques predict whether a customer is likely to churn, this alone is not enough.
Simona-Vasilica Oprea, Adela Bâra
doaj +1 more source
A Survey on Churn Analysis in Various Business Domains
IEEE Access, 2020 In this paper, we present churn prediction techniques that have been released so far. Churn prediction is used in the fields of Internet services, games, insurance, and management.
Jaehyun Ahn +4 more
doaj +1 more source
Comparing Maintenance Strategies for Overlays [PDF]
, 2007 In this paper, we present an analytical tool for understanding the performance of structured overlay networks under churn based on the master-equation approach of physics. We motivate and derive an equation for the average number of hops taken by lookups
Aurell, Erik +3 more
core +2 more sources
Churn prediction based on text mining and CRM data analysis [PDF]
, 2014 Within quantitative marketing, churn prediction on a single customer level has become a major issue. An extensive body of literature shows that, today, churn prediction is mainly based on structured CRM data.
Heitz, Christoph +2 more
core +1 more source
Process Framework for Subscriber Management and Retention in Nigerian Telecommunication Industry [PDF]
, 2007 in the global telecommunication industry. Hence, a dominant approach for subscriber management and retention is churn control, since it is cheaper to retain an existing subscriber than acquiring a new one.
Daramola, Olawande, Oladipupo, O. O.
core
, 2015 Churn prediction, or the task of identifying customers who are likely to discontinue use of a service, is an important and lucrative concern of firms in many different industries.
Blumenstock, Joshua +3 more
core +1 more source
Improving customer churn prediction by data augmentation using pictorial stimulus-choice data [PDF]
, 2012 The purpose of this paper is to determine the added value of pictorial stimulus-choice data in customer churn prediction. Using Random Forests and 5 times 2 fold cross-validation, this study analyzes how much pictorial stimulus choice data and survey ...
Ballings, Michel +2 more
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Institutional Ownership and Corporate Sustainability Performance—A Meta‐Analysis
Business Strategy and the Environment, EarlyView.ABSTRACT This study investigates the relationship between institutional ownership (IO) and corporate sustainability performance (SP), addressing inconsistent findings in prior research and clarifying the boundary conditions of this relationship by testing a defined set of potential moderators.
Hans Henrik Scherer +2 more
wiley +1 more source
J@ti Undip: Jurnal Teknik Industri, 2012 Pada abad 21 ini, telekomunikasi sudah berkembang dengan pesat. Perkembangan itu dibuktikan dengan munculnya teknologi-teknologi dalam bidang telekomunikasi yang semakin memudahkan manusia untuk berkomunikasi. Layanan telekomunikasi nirkabel yang dikenal
Haryo Santoso +2 more
doaj +1 more source