Results 31 to 40 of about 17,519 (197)

Improving customer churn prediction by data augmentation using pictorial stimulus-choice data [PDF]

open access: yes, 2012
The purpose of this paper is to determine the added value of pictorial stimulus-choice data in customer churn prediction. Using Random Forests and 5 times 2 fold cross-validation, this study analyzes how much pictorial stimulus choice data and survey ...
Ballings, Michel   +2 more
core   +2 more sources

Churn prediction on huge telecom data using hybrid firefly based classification

open access: yesEgyptian Informatics Journal, 2017
Churn prediction in telecom has become a major requirement due to the increase in the number of telecom providers. However due to the hugeness, sparsity and imbalanced nature of the data, churn prediction in telecom has always been a complex task.
Ammar A.Q. Ahmed, D. Maheswari
doaj   +1 more source

Ensembles of probability estimation trees for customer churn prediction [PDF]

open access: yes, 2010
Customer churn prediction is one of the most, important elements tents of a company's Customer Relationship Management, (CRM) strategy In tins study, two strategies are investigated to increase the lift. performance of ensemble classification models, i.e
A. Lemmens   +20 more
core   +3 more sources

Experimental Analysis of Hyperparameters for Deep Learning-Based Churn Prediction in the Banking Sector

open access: yesComputation, 2021
Until recently, traditional machine learning techniques (TMLTs) such as multilayer perceptrons (MLPs) and support vector machines (SVMs) have been used successfully for churn prediction, but with significant efforts expended on the configuration of the ...
Edvaldo Domingos   +2 more
doaj   +1 more source

Intelligent data analysis approaches to churn as a business problem: a survey [PDF]

open access: yes, 2017
Globalization processes and market deregulation policies are rapidly changing the competitive environments of many economic sectors. The appearance of new competitors and technologies leads to an increase in competition and, with it, a growing ...
García Gómez, David   +2 more
core   +2 more sources

Customer churn prediction model: a case of the telecommunication market

open access: yesECONOMICS, 2022
The telecommunications market is well developed but is characterized by oversaturation and high levels of competition. Based on this, the urgent problem is to retain customers and predict the outflow of customer base by switching subscribers to the ...
Fareniuk Yana   +3 more
doaj   +1 more source

Behavioral Modeling for Churn Prediction: Early Indicators and Accurate Predictors of Custom Defection and Loyalty

open access: yes, 2015
Churn prediction, or the task of identifying customers who are likely to discontinue use of a service, is an important and lucrative concern of firms in many different industries.
Blumenstock, Joshua   +3 more
core   +1 more source

A Novel Genetic Algorithm Based Method for Building Accurate and Comprehensible Churn Prediction Models [PDF]

open access: yesInternational Journal of Research in Industrial Engineering, 2013
Customer churn has become a critical problem for all companies in particular for those that are operating in service-based industries such as telecommunication industry. Data mining techniques have been used for constructing churn prediction models. Past
H. Abbasimehr, S. Alizadeh
doaj  

Customer churn prediction in telecom using machine learning and social network analysis in big data platform

open access: yes, 2019
Customer churn is a major problem and one of the most important concerns for large companies. Due to the direct effect on the revenues of the companies, especially in the telecom field, companies are seeking to develop means to predict potential customer
Ahmad, Abdelrahim Kasem   +2 more
core   +1 more source

Ensemble of Example-Dependent Cost-Sensitive Decision Trees [PDF]

open access: yes, 2015
Several real-world classification problems are example-dependent cost-sensitive in nature, where the costs due to misclassification vary between examples and not only within classes.
Aouada, Djamila   +2 more
core   +2 more sources

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