Results 221 to 230 of about 7,271,423 (236)

Quality and customer relationship management (CRM) as competitive strategy in the Swedish banking industry

The TQM Journal, 2005
Mosad Zineldin
exaly  

Customer Involvement, Modularization of Products, and Mass Customization: Their Relationship and Impact on Value to Customer and Competitiveness

2008
Abdallah, Ayman Bahjat, Matsui, Yoshiki
openaire   +1 more source

Customer orientation and firm performance: The joint moderating effects of ethical leadership and competitive intensity

Journal of Business Research, 2019
Taiwen Feng
exaly  

Ranking of customer requirements in a competitive environment

Computers and Industrial Engineering, 2008
Min Xie, Bo Yang
exaly  

Customer service as a competitive strategy

Journal of Strategic Marketing, 1995
Bill Donaldson
exaly  

Strategies for Competitive Advantage: Value, Customers, and Transactions

2011
openaire   +1 more source

Customer-centric organization: Creating customer value for competitive advantage

Yrjölä Mika, Hokkanen Harri
openaire   +1 more source

Relationship Marketing: Gaining Competitive Advantage through Customer Satisfaction and Customer Retention

Journal of Consumer Marketing, 2001
Lluís G Renart
exaly  

Competitive Density and the Customer Acquisition–Retention Trade-Off

Journal of Marketing, 2008
Glenn Voss, Zannie Giraud Voss
exaly  

DEALING WITH COMPETITION: AN APPROACH FROM THE PERSPECTIVE OF CUSTOMER VALUE

2008
openaire   +2 more sources