Results 11 to 20 of about 6,970,415 (283)

Global Retailers and Competitive Customer Value [PDF]

open access: yesSymphonya, 2005
Global competition involves large retailers in a continuous development of their activity in relation to market stimula. In this regard efficient management of commercial functions, innovation of offer attributes and dynamic management of retailing mix ...
Sabina Riboldazzi
doaj   +5 more sources

Customer Value and Competitive Advantage in Schools at Cirebon

open access: yesQalamuna, 2023
This study aims to determine the customer value and competitive advantage of schools in Cirebon. Customer value provides customer response with competitive advantages and competition in education by increasing educational competitiveness.
Suklani Suklani, Imam Sibaweh
doaj   +2 more sources

Ouverture de ‘Market-Driven Management and Competitive Customer Value – 1’ [PDF]

open access: yesSymphonya, 2009
The globalisation of the market generates unprecedented over-supply well in excess of the market potential. This oversupply thus becomes a structural factor of development.
Silvio M. Brondoni
doaj   +7 more sources

Ouverture de ‘Market-Driven Management and Competitive Customer Value-2’ [PDF]

open access: yesSymphonya, 2009
The economic and financial crisis has generated numerous articles announcing the end of the capitalistic system. As a matter of fact, such considerations regarding the capitalistic system abandonment are highly nebulous and surely leave us very perplexed.
Jean-Jacques Lambin
doaj   +5 more sources

Customer reactions and competitive responses to mergers in a B2B service industry [PDF]

open access: yes, 2012
The primary aim of this doctoral research was to empirically investigate customer and competitive reactions to post-M&A integration through both quantitative and qualitative customer perspectives, and to identify the business impact of these reactions ...
Kato, Junichi
core   +7 more sources

Development of Customer Loyalty Model on Online Transportation Service: A Case Study in Indonesia

open access: yesJurnal Teknik Industri, 2023
The impact of technology on public transport has led to a new online transportation service. Its emergence makes the competition increasingly competitive. Therefore, customer loyalty becomes an important aspect of winning the competition.
Budhi Prihartono   +2 more
doaj   +1 more source

Building Airline Passenger Loyalty Through an Understanding of Customer Value: A Relationship Segmentation of Airline Passengers [PDF]

open access: yes, 2007
This thesis explores means of restoring profitability to the airline industry by cultivating intrinsically motivated brand loyalty between passengers and airlines in today’s fragile environment.
Leick, Ryan
core   +7 more sources

Unpacking the Impact of Customer Perceived Value and Competitive Advantage on Customer Loyalty: The Mediating Role of Trust

open access: yesShirkah, 2023
New studies are needed to illuminate the factors that affect customer satisfaction when using sharia banking services in Indonesia. This is especially significant given the existing study gap regarding Indonesia's relatively low number of sharia bank ...
Basrowi Basrowi   +2 more
doaj   +1 more source

The impact of Overall service quality on Perceived value, Customer Satisfaction and Customer Retention: The case of Vodafone Egypt [PDF]

open access: yesMaǧallaẗ Al-Buḥūṯ Al-Tiǧāriyyaẗ, 2019
The present study examines the relationships between service quality, perceived value, customer satisfaction, and customer retention empirically in the telecommunication sector in Egypt, as based on a survey of the consumers of Vodafone Company in Egypt.
نجلاء فريد حجازي
doaj   +1 more source

Analysing driving factors of customer satisfaction among telecommunication service providers in Kurdistan region

open access: yesInternational Journal of Engineering Business Management, 2022
Due to unprecedented innovation in information and communication technology, customers interact more with telecommunication service providers. Customer satisfaction is the extent of customer psychological sense and expectation towards a particular ...
Nabaz Nawzad Abdullah   +2 more
doaj   +1 more source

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