Results 271 to 280 of about 7,444,235 (283)

Customer Orientation and Firm Performance: The Joint Moderating Effects of Ethical Leadership and Competitive Intensity

Journal of Business Research, 2019
Taiwen Feng
exaly  

Customer Service as a Competitive Strategy

Journal of Strategic Marketing, 1995
Bill Donaldson
exaly  

Ranking of Customer Requirements in a Competitive Environment

Computers and Industrial Engineering, 2008
Min Xie, Bo Yang
exaly  

Customer-centric organization: Creating customer value for competitive advantage

Yrjölä Mika, Hokkanen Harri
openaire   +1 more source

Quality and Customer Relationship Management (CRM) as Competitive Strategy in the Swedish Banking Industry

The TQM Journal, 2005
Mosad Zineldin
exaly  

DEALING WITH COMPETITION: AN APPROACH FROM THE PERSPECTIVE OF CUSTOMER VALUE

2008
openaire   +2 more sources

Competitive Density and the Customer Acquisition–Retention Trade-Off

Journal of Marketing, 2008
Glenn B Voss, Zannie Giraud Voss
exaly  

Value Implications of Customer Relationship Management Systems Under Competition*

SSRN Electronic Journal, 2008
Zhu Liu, Sean Xu, Xiaona Zheng
openaire   +1 more source

Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention

Journal of Consumer Marketing, 2001
Lluís G Renart
exaly  

The Future of Competition: Co‐Creating Unique Value with Customers

Journal of Product & Brand Management, 2005
openaire   +1 more source