Results 261 to 270 of about 6,970,415 (283)

The effects of customer and supplier involvement on competitive advantage: An empirical study in China

Industrial Marketing Management, 2010
Taiwen Feng, Linyan Sun
exaly  

How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction

Journal of Business Research, 2015
Parastoo Saeidi, Saudah Sofian
exaly  

Linking servicescape to customer satisfaction: exploring the role of competitive strategy

International Journal of Operations and Production Management, 2012
Patti Miles, Grant Miles
exaly  

Customer relationship management: An approach to competitive advantage in the banking sector by exploring the mediational role of loyalty

International Journal of Bank Marketing, 2016
Mushtaq Ahmad Darzi, Suhail Ahmad Bhat
exaly  

Customer value management as a determinant of the competitive position of tourism destinations

Tourism Review, 2002
Egon Smeral
exaly  

Does the Effect of Customer Experience on Customer Satisfaction Create a Sustainable Competitive Advantage? A Comparative Study of Different Shopping Situations

Sustainability, 2020
Tung-Ju Wu
exaly  

Customer orientation and firm performance: The joint moderating effects of ethical leadership and competitive intensity

Journal of Business Research, 2019
Taiwen Feng
exaly  

Large-Scale Retailers, Marketing Channels and Competitive Customer Value

2018
The growing complexity of today’s business systems has led to the substantial modification of retailer policies. In particular, in recent years, large-scale retailers have found ways to become more competitive by devising new policies aimed at creating competitive customer value. The creation of such value translates into the entire marketing channel’s
openaire   +1 more source

Customer service as a competitive strategy

Journal of Strategic Marketing, 1995
Bill Donaldson
exaly  

Repositioning the customer support services: the next frontier of competitive advantage

European Journal of Marketing, 2020
Varsha Jain, Jagdish N Sheth
exaly