Results 261 to 270 of about 7,444,235 (283)

Customer Switching Patterns in Competitive and Noncompetitive Service Industries

Journal of Service Research, 2004
Anders Gustafsson, Bo Edvardsson, Inger Roos   +2 more
exaly  

How Does Corporate Social Responsibility Contribute to Firm Financial Performance? The Mediating Role of Competitive Advantage, Reputation, and Customer Satisfaction

Journal of Business Research, 2015
Parastoo Saeidi, Saudah Sofian, Sayyedeh Parisa Saeidi   +2 more
exaly  

Research Note—How Much Should You Invest in Each Customer Relationship? A Competitive Strategic Approach

Marketing Science, 2009
Andrés Musalem, Yogesh Joshi
exaly  

Linking Servicescape to Customer Satisfaction: Exploring the Role of Competitive Strategy

International Journal of Operations and Production Management, 2012
Grant Miles
exaly  

The Effects of Customer and Supplier Involvement on Competitive Advantage: An Empirical Study in China

Industrial Marketing Management, 2010
Taiwen Feng, Linyan Sun
exaly  

Strategies for Competitive Advantage: Value, Customers, and Transactions

2011
openaire   +1 more source

Customer Relationship Management: An Approach to Competitive Advantage in the Banking Sector by Exploring the Mediational Role of Loyalty

International Journal of Bank Marketing, 2016
Suhail Ahmad Bhat, Mushtaq Ahmad Darzi
exaly  

Large-Scale Retailers, Marketing Channels and Competitive Customer Value

2018
The growing complexity of today’s business systems has led to the substantial modification of retailer policies. In particular, in recent years, large-scale retailers have found ways to become more competitive by devising new policies aimed at creating competitive customer value. The creation of such value translates into the entire marketing channel’s
openaire   +1 more source

Customer Value Management as a Determinant of the Competitive Position of Tourism Destinations

Tourism Review, 2002
Harald Pechlaner, Egon Smeral
exaly  

Customer Involvement, Modularization of Products, and Mass Customization: Their Relationship and Impact on Value to Customer and Competitiveness

2008
Abdallah, Ayman Bahjat, Matsui, Yoshiki
openaire   +1 more source