Results 41 to 50 of about 12,103 (159)

NAVIGATING DIGITAL DISRUPTION: CONSUMER BEHAVIOR-DRIVEN INNOVATION FOR SUSTAINABLE BUSINESS

Jurnal Manajemen dan Wirausaha
This study aims to analyze the influence of Digital Innovation and Consumer Behavior on Customer Experience and Competitive Advantage in the context of retail product consumers in the Greater Jakarta area.
Lola Fitria Sari, Agustinus Miranda Wijaya, Sri Widyastuti, Rowiyah Asengbaramae   +3 more
doaj   +1 more source

Types of Competition in the Market in the Context of New Value for Customers [PDF]

International Journal of Academic Research in Business and Social Sciences, 2014
The use of modern technology adds a new dimension to competition in the market. There is no doubt that modern information systems have become a space for multilateral communication, searching for information, performing transactions, and even co-creating value.
openaire   +1 more source

Modeling customer-centric supply chain management for sustainable competitive advantage [PDF]

EPJ Web of Conferences
This paper presents a customer-centric supply chain management (CSCM) paradigm designed to create a sustainable competitive advantage (SCA). The proposed CSCM model seeks to enhance customer satisfaction and achieve SCA by leveraging its distinctive core
Al-Shammari Minwir
doaj   +1 more source

Mobile services sector in Saudi Arabia: A systematic literature review of the effective strategies for enhancing customer satisfaction [PDF]

International Journal of Data and Network Science
The mobile services sector in Saudi Arabia has experienced significant growth in recent years, largely driven by the increasing demand for mobile communication and internet services.
Abbas N. Albarq
doaj   +1 more source

Bridging AI Marketing and Customer Loyalty

Cihan University-Erbil Journal of Humanities and Social Sciences
This study investigates the influence of AI-driven marketing practices on customer loyalty, with a particular focus on perceived value as a mediating variable.
Aram H. Massoudi, Azwar M.Q. Agha, Khaled Zamoum   +2 more
doaj   +1 more source

Modelling and evaluating customer loyalty using neural networks: Evidence from startup insurance companies

Future Business Journal, 2016
The purpose of this study is to investigate the customer–service provider relationship in the insurance industry using artificial neural networks and linear regression. Using a sample of 389 customers from 10 different startup insurance companies, it was
Azarnoush Ansari, Arash Riasi
doaj   +1 more source

Increasing Customer Lifetime Value by Encouraging Customers to Pay Less in a Competitive Electricity Market

The Journal of the Korea Contents Association, 2009
The electrical power industry has been recognized as a natural monopoly industry for its technological and industrial characteristics. However, a competitive market system has been introduced to that industry in Europe, North America and Australia to overcome the inefficiencies originated from the monopolistic system for decades.
Kwi-Seok Kwon, Jin-Hyung Cho, Hwan-Soo Kang   +2 more
openaire   +2 more sources

Customer Participation: Mandatory or Voluntary Behaviour?

Theory, Methodology, Practice, 2016
Service providers need to develop a competitive advantage in the market. One strategy is value co-creation, which means a mutual creation of value and experience.
Ida Ercsey
doaj   +2 more sources

Market-Driven Management and Global Economies of Scale

Symphonya, 2009
In market-driven management, dominated by competitive customer value, economies of intensity of sharing, or synergies, can be linked to global economies of scale.
Alessandra Storlazzi
doaj   +1 more source

Customer segmentation based on customer lifelong value analysis [PDF]

کاوش‌های مدیریت بازرگانی, 2014
This article presents a comprehensive model for customer lifelong value. Customer relationship management (CRM) is an efficient methodfor acquiring, maintaining and enhancing customer satisfaction in our competitive industries.
Abdulmohammad mahdavi, s. moosavi
doaj