Results 291 to 300 of about 25,075 (307)

Customer value management as a determinant of the competitive position of tourism destinations

Tourism Review, 2002
Harald Pechlaner, Egon Smeral
exaly  

Repositioning the customer support services: the next frontier of competitive advantage

European Journal of Marketing, 2020
Jagdish N Sheth, Varsha Jain, Anupama Ambika   +2 more
exaly  

Competitive Density and the Customer Acquisition–Retention Trade-Off

Journal of Marketing, 2008
Glenn B Voss, Zannie Giraud Voss
exaly  

Customer Involvement, Modularization of Products, and Mass Customization: Their Relationship and Impact on Value to Customer and Competitiveness

2008
Abdallah, Ayman Bahjat, Matsui, Yoshiki
openaire   +1 more source

Ranking of customer requirements in a competitive environment

Computers and Industrial Engineering, 2008
Xin Lai, Min Xie, Bo Yang
exaly  

Customer service as a competitive strategy

Journal of Strategic Marketing, 1995
Bill Donaldson
exaly  

Quality and customer relationship management (CRM) as competitive strategy in the Swedish banking industry

The TQM Journal, 2005
Mosad Zineldin
exaly  

Strategies for Competitive Advantage: Value, Customers, and Transactions

2011
openaire   +1 more source

Value Implications of Customer Relationship Management Systems Under Competition*

SSRN Electronic Journal, 2008
Zhu Liu, Sean Xu, Xiaona Zheng
openaire   +1 more source

Large-Scale Retailers, Marketing Channels and Competitive Customer Value

2018
The growing complexity of today’s business systems has led to the substantial modification of retailer policies. In particular, in recent years, large-scale retailers have found ways to become more competitive by devising new policies aimed at creating competitive customer value. The creation of such value translates into the entire marketing channel’s
openaire   +1 more source