Results 261 to 270 of about 595,794 (287)
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Small Banks and Consumer Satisfaction
SSRN Electronic Journal, 2018This paper examines the impact of the composition of local banking markets on customer satisfaction. I measure customer satisfaction at the county level using complaint data filed with the Consumer Financial Protection Bureau (CFPB) from 2012-2017. I find that there are fewer customer complaints in counties where there is a larger presence of small ...
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Consumer satisfaction and supplier induced demand
Journal of Health Economics, 2000This study examines the relationship between supply of primary physicians and consumer satisfaction with access to, and quality of, primary physician services in Norway. The purpose is to throw light on a long-standing controversy in the literature on supplier inducement (SID): the interpretation of the positive association between physician density ...
F, Carlsen, J, Grytten
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Consumer satisfaction surveys in mental health
British Journal of Nursing, 1992Treating clients of mental health services as consumers is a relatively new concept in Britain. This article seeks to explain the development of consumer satisfaction surveys, reviews the literature, and identifies ways in which the approach can be used to improve services.
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Rural Consumers’ Satisfaction towards Payment Banks
International Journal of Social Science and Human ResearchPurpose: The study aims to investigate the satisfaction towards rural payment bank users underpins, namely flexibility, security, trust and rewards on the one hand and satisfaction on the other, as well as the mediation effects of service quality.
Shankar P.,, Kamaraj S.,, S aravanan D.,
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Consumer Satisfaction for Starbucks
Advances in Economics, Business and Management Research, 2022Yidan Wang, Yanyu Tang, Xingyue Liu
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Consumer Satisfaction and Outpatient ECT
International Journal of Geriatric Psychiatry, 1997J F, Morgan, J, Kellett
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