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Clients as conversational agents
Patient Education and Counseling, 2012Conversational agency is our invented term that orients us to ways in which clients participate in therapeutic dialogues. In this study we examined how clients' conversational correctives and initiatives influenced collaborative therapeutic consultations.Thirty-five single-session lifestyle consultations were videotaped in which adult clients ...
Helen F, Massfeller, Tom, Strong
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Conversational agents with personality
2022Conversational agents (CAs) such as voice assistants and chatbots have permeated people's everyday lives. When interacting with these CAs, people automatically attribute a personality to them regardless of whether the CA designer intended it or not.
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Gender affordances of conversational agents
Interacting with Computers, 2012Conversational agents are attributed humanlike characteristics; in particular, they are often assumed to have a gender. There is evidence that gender sets up expectations that have an impact on user experiences with agents. The objective of this paper is to explore gender affordances of conversational agents.
S. Brahnam, De Angeli, Antonella
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Conversational Agents for Elderly Interaction
2021 IEEE 24th International Conference on Computer Supported Cooperative Work in Design (CSCWD), 2021Social isolation and loneliness are problems faced by the elderly that might be aggravated due to quarantine during the coronavirus pandemic. This motivates a search demand for automatic technological solutions, such as chatbots, to address the problem, and establish a collaborative interaction between elderly and conversational agents.
Noemi da Paixão Pinto +4 more
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On Conversational Agents with Mental States
2015Embodied conversational agents (ECAs) have been put forward as a promising means for the training of social skills. The traditional approach to drive the behaviour of ECAs during human-agent dialogues is to use conversation trees. Although this approach is easy to use and very transparent, an important limitation of conversation trees is that the ...
Bosse, T., Provoost, S.
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Options for Reusing Agent Conversations
2002We present different options for storing elements of agent communication. We base our approach on the assumption that elements of a single agent conversation instance can serve multiple purposes. We consider mobile adaptive agents that visit several kinds of domains and perform tasks that require communication with local systems.
Toivonen, Santtu, Helin, Heikki
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User-aware conversational agents
Companion Proceedings of the 24th International Conference on Intelligent User Interfaces, 2019Conversational agents are becoming increasingly popular. These systems present an extremely rich and challenging research space for addressing many aspects of user awareness and adaptation, such as user profiles, contexts, personalities, emotions, social dynamics, conversational styles, etc. Adaptive interfaces are of long-standing interest for the HCI
Q. Vera Liao +3 more
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Modelling and visualizing agent conversations
Proceedings of the fifth international conference on Autonomous agents, 2001Although the notion of conversations has been discussed for some time as a way in which to provide an abstract representation of extended agent message exchange, there is still no consensus established concerning how to use these abstractions effectively.
Mariusz Nowostawski +2 more
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Heuristic Evaluation of Conversational Agents
Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, 2021Conversational interfaces have risen in popularity as businesses and users adopt a range of conversational agents, including chatbots and voice assistants. Although guidelines have been proposed, there is not yet an established set of usability heuristics to guide and evaluate conversational agent design.
Raina Langevin +5 more
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Journal of Japanese Society for Artificial Intelligence, 2006
The paper presents the overview of the field of Embodied Conversational Agents and the blueprint for the next generation ECA systems.
Nakano, Yukiko I. +2 more
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The paper presents the overview of the field of Embodied Conversational Agents and the blueprint for the next generation ECA systems.
Nakano, Yukiko I. +2 more
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