Value co-creation in business-to-business context: A bibliometric analysis using HistCite and VOS viewer. [PDF]
Ullah F, Shen L, Shah SHH.
europepmc +1 more source
EFEK PELAYANAN SENYUM, SALAM, SAPA PETUGAS KASIR TERHADAP KEPUASAN KONSUMEN SUPERMARKET
This research was experimental research aimed at knowing the effect of smiling, greeting, and addressing of cashier toward the satisfaction of supermarket’s customers. This research used posttest only control group design.
Muhammad Riza Febrianto +1 more
doaj
ANALISIS KEPUASAN DAN LOYALITAS KONSUMEN JAMU GENDONG DI KOTA SUKABUMI
The purpose of this study were to analyze satisfaction and loyalty of traditional medicinal herbs consumer in Sukabumi. This study used the concept of traditional approach analysis and brand loyalty.
Moh. Djemdjem Djamaludin +2 more
doaj +1 more source
How Can We Improve Running Events? The IPA4RE Questionnaire and Its Potential Impact on the Experience of Runners. [PDF]
León-Quismondo J +3 more
europepmc +1 more source
Strategic Mapping of the Rural Firm: A Balanced Scorecard Approach [PDF]
The present paper aims to propose an analysis and relation methodology of financial perspective, the customer perspective, the internal process perspective and the learning and growth perspective, in the same way as treated for Balanced Scorecard (BSC ...
Lourenzani, Wagner Luiz +2 more
core +1 more source
Effects of Employee Sickness Presence on Customer Repurchase and Recommendation Intentions: The Role of Customer Affective Reactions. [PDF]
Dietz C, Zacher H.
europepmc +1 more source
Measuring Quality Satisfaction with Servqual Model
The orientation to customer satisfaction is not a recent phenomenon, many very successfulbusinesspeople from the beginning of the 20th century, such as Sir Henry Royce, a name synonymous withRoll – Royce vehicles, stated the first principle regarding ...
Dan Păuna
doaj
The Influences of Servicescape, Service Quality and Price Toward Customer Satisfaction at Siloam Hospitals Manado [PDF]
Satisfaction in the service is one of the main components that must be obtained by consumers. So even with consumer perception would be of service they will receive, in addition to the price is also a consideration in determining selection entrust the ...
Siwi, K. F. (Kristian)
core
Shared Decision-Making in Acute Pain Services. [PDF]
Bello CM +5 more
europepmc +1 more source
PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN : “Studi Kasus Kunang-kunang Café and Resto Ciater Spa Resort Subang” [PDF]
Ciater Spa and Resort adalah tempat medical and health center yang memberikan fasilitas wisata dan menyediakan berbagai macam produk layanan, salah satunya adalah Kunang – Kunang cafe and resto. Dengan perkembangan bisnis cafe and resto hendaknya Kunang
Utami, Ananda Putri
core

