Results 91 to 100 of about 263 (180)
Effects of Employee Sickness Presence on Customer Repurchase and Recommendation Intentions: The Role of Customer Affective Reactions. [PDF]
Dietz C, Zacher H.
europepmc +1 more source
Shared Decision-Making in Acute Pain Services. [PDF]
Bello CM +5 more
europepmc +1 more source
This study seeks to determine the impact of digital services, such as mobile banking, e-commerce, and flexible cashless payments, as well as non-digital services like teller services, customer services, and deposit boxes, on customer satisfaction. Specifically focusing on the university students at Muhammadiyah University of North Sumatera (UMSU), the ...
Indah Tri Adisti Nst, Salman Nasution
openaire +1 more source
Evaluating Patient and Family Experience Among Spanish-Speaking and LatinX Patients: a Scoping Review of Existing Instruments. [PDF]
Rollins A +3 more
europepmc +1 more source
Ownership structure, costumer satisfaction and brand equity
This paper studies the interaction between ownership structure, taken as a proxy for shareholders’ commitment, and customer satisfaction - the main driver of consumer loyalty - and their impact on a firm’s brand equity. The results show that customer satisfaction has a positive direct effect on brand equity but an indirect negative one because of ...
Torres Lacomba, Anna +1 more
openaire +2 more sources
Level of costumer focus after implementing the quality improvement model in hospitals of Rasht
Introduction: In the changing and competitive world of today, organizations will be successful that by relying on costumer Orientation, improve their quality of service and goods.
fardin mehrabiyan +3 more
doaj
Hypergraph and network flow-based quality function deployment. [PDF]
Abonyi J, Czvetkó T.
europepmc +1 more source
Considering E-Banking Costumers Satisfaction
Mohammad Ahmadpour +2 more
openaire +1 more source
Increasing complexity of the business environment of organizations has created a market where the demand for technological products, and especially softwares, as an efficient solution to respond to the complexities, constantly is increasing. Naturally, with increasing demands for such product, what is in importance is designing the marketing activity ...
Abdolmajid Mosleh, Ahmad Allahyari
openaire +1 more source
ABSTRAK Saat ini produk kecantikan marak diperjual belikan dengan berbagai macam merk dan ditawarkan. Dengan kondisi seperti ini pelanggan menjadi lebih cermat untuk menentukan pilihannya atas berbagai variasi produk kecantikan yang ada.
Renny Christiarini, Martasya Martasya
doaj +1 more source

