Results 71 to 80 of about 263 (180)

Substantive or Symbolic? Analyzing the Quality of Impact Reports in Italian B‐Corps Through Legitimacy Theory

open access: yesCorporate Social Responsibility and Environmental Management, Volume 33, Issue 4, Page 4810-4825, July 2026.
ABSTRACT Sustainability reporting has become increasingly compelling, particularly among hybrid organizations such as B‐Corps, which seek to balance profit and purpose and are required to publish annual Impact Reports. This study assesses the completeness of disclosed information in the 2022 Impact Reports of 74 Italian B‐Corps, drawing on legitimacy ...
Laura Ferraro   +3 more
wiley   +1 more source

Pengaruh Pemasaran Internal dan Kualitas Layanan Internal Terhadap Kepuasan Pelanggan Internal (Studi Pada Industri Kepariwisataan di Daerah Istimewa Yogyakarta)

open access: yesJurnal Ekonomi dan Bisnis, 2016
The aim of this research is to investigate the implication of internal marketing and internal service quality effectivity towards internal customer satisfaction in Tourism Industry in Yogyakarta Special Territory.
Jumadi Jumadi
doaj   +1 more source

THE COMPARISON OF LEVEL OF COSTUMERS SATISFACTION TOWARD AN INTERPERSONAL COMMUNICATION OJEK ONLINE AND OFFLINE IN BATAM

open access: yesJurnal Apresiasi Ekonomi, 2018
One business that is developing today is the business of transportation services by motorcycle or used to be called an ojek. If the first motorcycle taxis are managed conventionally and sole proprietorship, now there is a new business motor that is a commercial business, which provides public transportation services and managed professionally ...
Sri Afridola, Hikmah Hikmah
openaire   +2 more sources

Analisis Loyalitas Pelanggan Industri Jasa Pengiriman Menggunakan Structural Equation Modeling

open access: yesJurnal Ilmiah Teknik Industri, 2017
Customer loyalty is important for both product and service industries. A loyal customer keeps using the company’s product and services. For a shipping service company, retaining existing customers in order to remain faithful will certainly be very ...
Sarika Zuhri   +3 more
doaj   +1 more source

The Implementation of Quality Function Deployment (QFD) in Tire Industry

open access: yesComTech, 2017
This research had two main objectives. The first research objective was to make the right design of new product according to customer requirements with the implementation of Quality Function Deployment (QFD) in the tire industry.
Hari Abdul Hadi   +6 more
doaj   +1 more source

ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PENYEWA DALAM UPAYA MENINGKATKAN LOYALITAS PENYEWA (Studi kasus: PT. GRAND INDONESIA)

open access: yesMIX: Jurnal Ilmiah Manajemen, 2015
: The research aims are to analyze influance of Serve Quality toward to Costumer Satisfaction in effort to increase Customer Loyalty. Data was collected through questioner and it was implemented to PT Grand Indonesia Shopping Mall 100 stores at PT Grand ...
Shelfy Indah R
doaj  

Sustainable urban features and their relation with environmental satisfaction in commercial public space: an example of the Great Bazaar of Tabriz, Iran

open access: yesInternational Journal of Urban Sustainable Development, 2019
This paper investigates sustainable urban aspects of the Great Bazaar of Tabriz (GBT) in Iran, classified as the world’s largest covered bazaar. Qualitative and statistical research methods employed to analyze the sustainable features of the (GBT) and ...
Mahmoud Ouria
doaj   +1 more source

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