Results 61 to 70 of about 264 (175)

Marketing de serviços – análise da percepção da qualidade de serviços através da ferramenta SERVQUAL em uma instituição de ensino superior de Santa Catarina

Revista de Ciências da Administração : RCA, 2002
In the first part of this article it has been condensed the services marketing concepts since its beginning and the concepts about services quality.
Brígida Dettmer, Ceci Socorro, Heitor Takashi Katon   +2 more
doaj  

Development of Consumer Behavior Model, Customer Satisfaction as a Mediator of LPG Gas Customer Loyalty

Jurnal REKOMEN (Riset Ekonomi Manajemen)
The number of retail agents of PT. Watu Langit has declined over recent years, partly due to regulatory violations committed by several LPG retailers, which resulted in the termination of cooperation agreements and subsequently affected customer loyalty.
Wilang Ana Putri Wilang Ana Putri, Wisnalmawati Wisnalmawati   +1 more
doaj   +1 more source

Library Service Quality Dalam Mewujudkan Excellent Service Untuk Kepuasan Pengguna (Perpustakaan Uin Imam Bonjol Padang: Concept For The Future)

Buletin Al-Turas, 2018
The library institution should be demonstrate the availability and accessibility of adequate learning resources for users. Library should be develop its internal organizational system (management), as well as conducting various surveys and evaluations ...
Dian Hasfera
doaj   +1 more source

Consumer Cultural Renaissance: Conceptualisation, Scale Development, and Validation

Psychology &Marketing, Volume 43, Issue 11, Page 3178-3189, November 2026.
ABSTRACT As incessant globalisation leads to the pervasive erosion of traditional Asian culture by Western consumerism, a recent phenomenon has emerged that allures Asian consumers to reconnect with their traditional culture via consumption. We postulate that this behaviour is rooted in a self‐identity, consumer cultural renaissance (CCR), that has not
Richard Lee, Huda Khan, Jianyao Li, Muhammad Rashid Saeed   +3 more
wiley   +1 more source

[The costumer's satisfaction in the nursing assistance evaluation].

Revista brasileira de enfermagem, 2007
This study detaches the importance of the perception of the customer in the process of evaluation of the nursing assistance. Through of bibliographical study research in the period understood between 1990 and 2004. This study reviewed on customer's satisfaction, where had been identified to concepts and publications that approached the perception of ...
Regiane, Polizer, Maria, D'Innocenzo
openaire   +1 more source

‘There Has Been a Scandal’: Cultural Performers and the Strangers’ Churches of London

Renaissance Studies, Volume 40, Issue 5, Page 807-817, November 2026.
ABSTRACT Despite what one might assume to have been a rigid line between London's refugee community—with its strict brand of Protestantism—and the city's performance cultures—often the target of strict Protestants' ire—historical records reveal a number of overlaps between those domains.
Matteo Pangallo
wiley   +1 more source

Pengaruh Service Dan Price Fairness Terhadap Costumer Satisfaction

Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
This study analyzes the influence of service quality and price fairness on customer satisfaction at Andalas Copy Center. Based on the identified problems, namely customer dissatisfaction due to unfriendly service and relatively higher prices compared to competitors which impacts on declining sales, this study aims to determine the influence of service ...
null Bintang Rifky Ramadhan Sugiarto, null Pebi Kurniawan, null Ali Jufri   +2 more
openaire   +1 more source

Investigating The Effects Of Customer Perceptions Resulted From Online Shopping Sites On Customer Satisfaction

Gaziantep Üniversitesi Sosyal Bilimler Dergisi, 2017
Customer satisfaction has an important role providing continuity, profitability of online shopping sites and in the development of customer loyalty. The aim of this study is to determine the effects of customer perceptions arising from online shopping ...
Dr. vildan ateş
doaj   +1 more source

‘More Beastliness Than Beauty’: Gendering Pica in Seventeenth‐Century English Medicine and Culture

Gender &History, Volume 38, Issue 3, Page 752-764, October 2026.
ABSTRACT Today, defined as the ‘persistent eating of non‐nutritive substances’, pica is a lesser‐known eating disorder with a long history. Defined in early modern England as the ‘desire to eat absurd things’, pica was explicitly gendered, associated with pregnant women and pubescent girls.
Helena C. Aeberli
wiley   +1 more source

Living in the E‐Commerce Countryside: Place Attachment and the Negotiation of Place Change in Rural China

Journal of Community &Applied Social Psychology, Volume 36, Issue 5, September/October 2026.
ABSTRACT Rapid digitization is transforming rural communities worldwide, yet current scholarship remains dominated by macro‐economic analyses. This study examines the micro‐dynamics of engagement in E‐commerce villages through the lens of lived experience.
Nan Yang, Mallika Bose
wiley   +1 more source