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Costumer satisfaction e analisi dei dati clienti Triveneto della Stefani-idm
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ANALYSIS OF THE FACTORS THAT INFLUENCE COSTUMER SATISFACTION AT PT. BPRS GEBU PRIMA
Al-Muhtarifin: Islamic Banking and Islamic Economic Journal, 2023The purpose of this study was to determine the effect of sharia compliance and assurance on customer satisfaction at PT. BPRS Gebu Prima. The type of research in this thesis is quantitative research and the data used is in the form of primary data. Data collection techniques in this study used questionnaires and documentation with a population of all ...
Azizah, Noviwan, yati, Rahma
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International Journal of Economic Research and Financial Accounting (IJERFA)
This study is a quantitative descriptive research aimed at identifying and analyzing the influence of service quality and satisfaction on customer loyalty at PT. Meida Wisata Tour and Travel. The research methods used include observation, questionnaires, and documentation.
null Ansar HK +2 more
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This study is a quantitative descriptive research aimed at identifying and analyzing the influence of service quality and satisfaction on customer loyalty at PT. Meida Wisata Tour and Travel. The research methods used include observation, questionnaires, and documentation.
null Ansar HK +2 more
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The Influence of Service Quality Towards Costumer Satisfaction
Proceedings of the 2nd Global Conference on Business, Management and Entrepreneurship, 2017Anton Budi Santoso +2 more
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Journal of Hospitality and Tourism Insights, 2021
PurposeTourism industry is a profitable resource for countries and considered one of the main sources of income and job creation for economic development. Among the various types of tourism, medical tourism and its subsets are of great significance owing to their capabilities and competitive advantages.
Mahdi Nakhaeinejad +3 more
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PurposeTourism industry is a profitable resource for countries and considered one of the main sources of income and job creation for economic development. Among the various types of tourism, medical tourism and its subsets are of great significance owing to their capabilities and competitive advantages.
Mahdi Nakhaeinejad +3 more
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HOTEL COSTUMER SATISFACTION INDEX MODEL: AN APPLICATION ON KONYA HOTELS
2022Bu araştırmanın temel amacı Otel Müşteri Memnuniyet Endeks Modeli (OMME)’nin kavramsal çerçevesinin tanımlanması ve modelin geçerliliğinin test edilmesidir. Bu bağlamda araştırmaya Konya ilinde faaliyet gösteren 3, 4 ve 5 yıldızlı otellerde konaklayan 160 kişi dahil edilmiştir.
KARAKUŞ, İdris +2 more
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Service and Product Quality as Drivers Costumer Satisfaction at Haus Drink in Bekasi
Jurnal Manajemen dan Perbankan (JUMPA)This research aims to test whether there is an influence of service quality and product quality on consumer satisfaction at Haus Drink in Bekasi. Based on expectancy disconfirmation theory (EDT). Theory is used to understand how satisfaction and dissatisfaction are derived.
null Aflah Harits adzaldi +2 more
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The Tourism Sciences Society of Korea, 2018
The purpose of this study is to find out if costumed interpreters can play a role as a communication medium to provide edutainment at heritage sites. Therefore, the effects of costumed interpreters as communication media on visitors’ experiences at heritage sites, satisfaction, and attitude change were investigated.
Seo-Ho Um, Uk Lee
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The purpose of this study is to find out if costumed interpreters can play a role as a communication medium to provide edutainment at heritage sites. Therefore, the effects of costumed interpreters as communication media on visitors’ experiences at heritage sites, satisfaction, and attitude change were investigated.
Seo-Ho Um, Uk Lee
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RELATIONSHIP BETWEEN MALL ATTRIBUTES, COSTUMER SATISFACTION AND POSITIVE WORD-OF-MOUTH SKA PEKANBARU
2018SKA mall was one of the biggest malls in Pekanbaru. SKA mall has many costumers who come from Pekanbaru and also outside Pekanbaru. This mall is also considered as one of the most favourite destinations for visitors froms outside of Pekanbaru. This study aimed to find out how the relationship between the five mall attributes (mall environment ...
Darman, Dian Martha +2 more
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