Results 191 to 200 of about 14,180 (220)
Some of the next articles are maybe not open access.

A framework for medical tourists' satisfaction and loyalty by costumer segmentation and quality improvement

Journal of Hospitality and Tourism Insights, 2021
PurposeTourism industry is a profitable resource for countries and considered one of the main sources of income and job creation for economic development. Among the various types of tourism, medical tourism and its subsets are of great significance owing to their capabilities and competitive advantages.
Mahdi Nakhaeinejad   +3 more
openaire   +1 more source

The Influence of Service Quality Towards Costumer Satisfaction

Proceedings of the 2nd Global Conference on Business, Management and Entrepreneurship, 2017
Anton Budi Santoso   +2 more
exaly   +2 more sources

Internal Costumer Satisfaction: Turkish Air Traffic Control Services

open access: yesTheoretical Economics Letters, 2017
This study traces to determine the internal customers in air traffic control services by using INTQUAL Scale I. In this study, the research method of another study was adapted to the new sector. New questionnaire statements were added. Hence, the dimensions of INTQUAL were changed.
Ertan Çinar, Ahmet Veral, Soner Demirel
exaly   +3 more sources

ANALYSIS OF THE FACTORS THAT INFLUENCE COSTUMER SATISFACTION AT PT. BPRS GEBU PRIMA

Al-Muhtarifin: Islamic Banking and Islamic Economic Journal, 2023
The purpose of this study was to determine the effect of sharia compliance and assurance on customer satisfaction at PT. BPRS Gebu Prima. The type of research in this thesis is quantitative research and the data used is in the form of primary data. Data collection techniques in this study used questionnaires and documentation with a population of all ...
Azizah, Noviwan, yati, Rahma
exaly   +3 more sources

Pengaruh Service Dan Price Fairness Terhadap Costumer Satisfaction

open access: yesJurnal Akuntansi, Ekonomi dan Manajemen Bisnis
This study analyzes the influence of service quality and price fairness on customer satisfaction at Andalas Copy Center. Based on the identified problems, namely customer dissatisfaction due to unfriendly service and relatively higher prices compared to competitors which impacts on declining sales, this study aims to determine the influence of service ...
null Bintang Rifky Ramadhan Sugiarto   +2 more
exaly   +2 more sources

HOTEL COSTUMER SATISFACTION INDEX MODEL: AN APPLICATION ON KONYA HOTELS

2022
Bu araştırmanın temel amacı Otel Müşteri Memnuniyet Endeks Modeli (OMME)’nin kavramsal çerçevesinin tanımlanması ve modelin geçerliliğinin test edilmesidir. Bu bağlamda araştırmaya Konya ilinde faaliyet gösteren 3, 4 ve 5 yıldızlı otellerde konaklayan 160 kişi dahil edilmiştir.
KARAKUŞ, İdris   +2 more
openaire   +1 more source

MODEL OF COSTUMER SATISFACTION DETERMINANTS: SERVICE QUALITY, PRICE, AND ACCESSIBILITY AS KEY VARIABLES

open access: yesJurnal Dinamika Ekonomi Syariah
This study aims to determine the Influence of Service Quality, Price and Location on Consumer Satisfaction in Ndalem Gawanda Nganjuk. This study uses a quantitative approach with multiple linear regression analysis methods to test the hypothesis after going through validity, reliability, and classical assumption tests.
Nur Indah Muffida   +2 more
exaly   +2 more sources

The Influence of Service Quality and Satisfaction on Costumer Loyalty at PT. Meida Wisata Tour and Travel

International Journal of Economic Research and Financial Accounting (IJERFA)
This study is a quantitative descriptive research aimed at identifying and analyzing the influence of service quality and satisfaction on customer loyalty at PT. Meida Wisata Tour and Travel. The research methods used include observation, questionnaires, and documentation.
null Ansar HK   +2 more
exaly   +2 more sources

Service and Product Quality as Drivers Costumer Satisfaction at Haus Drink in Bekasi

Jurnal Manajemen dan Perbankan (JUMPA)
This research aims to test whether there is an influence of service quality and product quality on consumer satisfaction at Haus Drink in Bekasi. Based on expectancy disconfirmation theory (EDT). Theory is used to understand how satisfaction and dissatisfaction are derived.
null Aflah Harits adzaldi   +2 more
openaire   +1 more source

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