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Effects of Costumed Interpreters as a Tourism Communication Medium on Heritage Site Experiences, Satisfactions, and Attitude Changes

The Tourism Sciences Society of Korea, 2018
The purpose of this study is to find out if costumed interpreters can play a role as a communication medium to provide edutainment at heritage sites. Therefore, the effects of costumed interpreters as communication media on visitors’ experiences at heritage sites, satisfaction, and attitude change were investigated.
Seo-Ho Um, Uk Lee
openaire   +1 more source

RELATIONSHIP BETWEEN MALL ATTRIBUTES, COSTUMER SATISFACTION AND POSITIVE WORD-OF-MOUTH SKA PEKANBARU

2018
SKA mall was one of the biggest malls in Pekanbaru. SKA mall has many costumers who come from Pekanbaru and also outside Pekanbaru. This mall is also considered as one of the most favourite destinations for visitors froms outside of Pekanbaru. This study aimed to find out how the relationship between the five mall attributes (mall environment ...
Darman, Dian Martha   +2 more
openaire   +1 more source

Influencing factors of costumer satisfaction in internet pharmacies in China: An empirical study

Customer satisfaction is one of the core components of corpora t e marketing and customer relationship management. With the opening up of China’s internet pharmaceutical regulations, internet pharmacies have experienced rapid growth. However, there is little research on customer satisfaction in this area. In depth stud i es on the key factors affecting
openaire   +1 more source

Analisis Kepuasan Pelanggan Pada Jasa Cuci Sepatu SANS.INC Dengan Metode Costumer Satisfaction Index (CSI) dan Importance Performance Analysis (IPA)

Jurnal Senopati: Sustainability, Ergonomics, Optimization, and Application of Industrial Engineering, 2019
Suparto Suparto
exaly  

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