Results 81 to 90 of about 2,049,856 (358)

Identifying successful sales and marketing strategies that affect customer loyalty in a coffee shop [PDF]

open access: yes, 2017
.Most small businesses such as coffee shops are concerned with customer loyalty and satisfaction, and increasing profitability. Marketing strategy becomes important when customer loyalty is low.
Huang, Yijia, Wood, Brent
core   +1 more source

Techniques for Providing Outstanding Customer Service

open access: yes, 2012
Providing exceptional customer service should be one of the primary goals for all academic libraries. However, with the day- to- day interruptions, librarians sometimes forget all about customer service.
Colin J. Worby (544170)   +2 more
core   +3 more sources

The impact of the Russia–Ukraine war on stock prices, profits and perceptions in the food supply chain

open access: yesAgribusiness, EarlyView.
Abstract The Russian invasion of Ukraine in February 2022 had profound consequences for the global economy. As both countries are major commodity exporters, the food value chain was also affected. This study investigates the impact of the invasion on stock prices, profitability and sentiments of agribusinesses along the food supply chain by using an ...
Julia Höhler   +2 more
wiley   +1 more source

Research on automatic generation of civil aircraft consumable product manual based on S1000D specification

open access: yesHangkong gongcheng jinzhan
At present,consumable product manual(CPM)is written manually,which wastes manpower and is easy to produce inconsistent manual contents. To solve this problem,a method of automatic generation of homologous manual based on S1000D standard is studied.
LI Mengxia, YANG Yang
doaj   +1 more source

The integrative framework of Kansei Engineering and SERVQUAL incorporating CRM applied to services: A case study on hotel services in Surabaya [PDF]

open access: yes, 2013
Understanding customer needs better is a key for the success of customer relationship management (CRM). It may cov-er insight into customer decision-making and information about customers.
Hartono, Markus, Meitha, Rosita
core  

Disentangling the relationships between denomination of origin regulatory councils activities and Spanish wineries' export performance

open access: yesAgribusiness, EarlyView.
Abstract World markets for quality differentiated agri‐food products are highly competitive, presenting significant challenges for firms aiming to compete effectively. Government agencies and business organizations often implement various export promotion policies to address these challenges.
Nicolás Depetris‐Chauvin   +1 more
wiley   +1 more source

Sale the seven Cs: Teaching/training aid for the (e-)retail mix [PDF]

open access: yes, 2005
The ‘4Ps’ of the marketing mix have long been popular with students, tutors, trainers and practitioners as a learning and teaching aid. The purpose of this paper is to present an equivalent tool for retail and e-retail: ‘Sale the 7Cs’.
Dennis, C, Fenech, T, Merrilees, B
core   +1 more source

Wine Tourism as a Catalyst for Sustainable Performance: The Mediating Role of Corporate Legitimacy and Green Innovation

open access: yesAgribusiness, EarlyView.
ABSTRACT This study aims to explore the influence of Wine Tourism (WT) on the Sustainable Performance (SP) of wineries in Spain. It particularly investigates how Corporate Social Legitimacy (CSL) and Green Innovation (GI) may act as intermediary factors in this relationship.
Javier Martínez‐Falcó   +3 more
wiley   +1 more source

Customer satisfaction, customer delight, customer retention and customer loyalty: Borderlines and insights

open access: yesUncertain Supply Chain Management, 2022
The aim of this study is to investigate the effects of customer satisfaction and customer delight on customer loyalty through customer retention. Data were collected using a questionnaire developed based on the literature and administered to a sample of restaurant customers consisting of 376 customers. Using IBM SPSS and AMOS software for data analyses,
openaire   +1 more source

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