Results 271 to 280 of about 777,110 (284)

Exploring online customer engagement with hospitality products and its relationship with involvement, emotional states, experience and brand advocacy

Journal of Hospitality Marketing and Management, 2019
João Guerreiro, Sandra Loureiro, Ricardo Bilro   +2 more
exaly  

Customer Advocacy in Value Co-creation Space in Context to Customers' Perceptions

Shanul Gawshinde, Ajay Khurana, Rakhi Arora   +2 more
openaire   +1 more source

Does restaurant innovativeness influence customer advocacy? The roles of self-image congruity and customer engagement

Journal of Hospitality and Tourism Insights
Hsiu-Yu Teng
exaly  

Customer Operations—Retention, Expansion, and Advocacy

openaire   +1 more source

Designing for Healing: Technology Success Advocacy in Customer Service

Proceedings of the 2024 ACM SIGUCCS Annual Conference
openaire   +2 more sources

Unveiling the mediating mechanisms: service recovery and customer advocacy between app attachment and customers’ responses

Journal of Hospitality and Tourism Insights
Cihan Cobanoglu
exaly  

The differential impact of user- and firm-generated content on online brand advocacy: customer engagement and brand familiarity matter

European Journal of Innovation Management
Ahmad Aljarah, Blend Ibrahim, Eva Lahuerta-Otero   +2 more
exaly  

Advocates and adversaries: examining the role of supplier advocacy on customer reacquisition

Journal of Personal Selling and Sales Management
Sijun Wang, Leach Mark, Ellen Pullins
exaly  

Eliciting the Nexus Between Hotel Service Attributes and Customer Advocacy: Moderating Effect of Brand Resonance

Journal of Quality Assurance in Hospitality and Tourism
Hossein G. Olya, Mohammad Shahidul Islam. PhD., MM., Chai Ching Tan   +2 more
exaly  

POLITICAL INTENSITY, CUSTOMER LOYALTY, AND BRAND ADVOCACY

openaire   +1 more source