Results 21 to 30 of about 856,045 (240)
Integrated Churn Prediction and Customer Segmentation Framework for Telco Business
IEEE Access, 2021 In the telco industry, attracting new customers is no longer a good strategy since the cost of retaining existing customers is much lower. Churn management becomes instrumental in the telco industry.
Shuli Wu +3 more
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Human-Centric Intelligent Systems, 2022 Customer churn describes terminating a relationship with a business or reducing customer engagement over a specific period. Customer acquisition cost can be five to six times that of customer retention, hence investing in customers with churn risk is ...
David Hason Rudd, Huan Huo, Guandong Xu
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Telecom Churn Prediction System Based on Ensemble Learning Using Feature Grouping
Applied Sciences, 2021 In recent years, the telecom market has been very competitive. The cost of retaining existing telecom customers is lower than attracting new customers.
Tianpei Xu, Ying Ma, Kangchul Kim
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FORECASTING CUSTOMER FUTURE BEHAVIOR IN RETAIL BUSINESS USING MACHINE LEARNING MODELS
Scientific Journal of Astana IT University, 2022 The ability to forecast customers’ future purchases, lifetime value, and churn are fundamental tasks in business management. These tasks become more complicated when the relationship between customers and business is not contractual.
Shyngys Akhmetbek
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A novel classification algorithm for customer churn prediction based on hybrid Ensemble-Fusion model. [PDF]
Sci RepNowadays, customer churn issues are becoming more and more important, which is one of the most important metrics for evaluating the health of a business it is difficult to measure success without measuring customer churn metrics. However, it has become a
He C, Ding CHQ.
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A Data-Driven Approach to Improve Customer Churn Prediction Based on Telecom Customer Segmentation
Future Internet, 2022 Numerous valuable clients can be lost to competitors in the telecommunication industry, leading to profit loss. Thus, understanding the reasons for client churn is vital for telecommunication companies.
Tianyuan Zhang +2 more
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INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT, 2023 Customer churn, the termination of customer relationships with a business or service, is a critical metric that profoundly impacts a company's success. Effectively managing churn not only prevents revenue loss but also provides a competitive advantage by boosting customer retention rates.
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Discrete Dynamics in Nature and Society, 2021 Customer churn will cause the value flowing from customers to enterprises to decrease. If customer churn continues to occur, the enterprise will gradually lose its competitive advantage.
Ming Zhao +4 more
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An Empirical Study on Customer Churn Behaviours Prediction Using Arabic Twitter Mining Approach
Future Internet, 2021 With the rising growth of the telecommunication industry, the customer churn problem has grown in significance as well. One of the most critical challenges in the data and voice telecommunication service industry is retaining customers, thus reducing ...
Latifah Almuqren +2 more
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International Journal for Research in Applied Science and Engineering Technology, 2023 Abstract: Customer churn analysis is a critical process for businesses to understand the reasons why customers stop using their products or services. It involves examining customer data and identifying patterns that can indicate potential churn. By analyzing this data, businesses can take proactive measures to retaincustomers, such as improving the ...
Tahseen Begum +3 more
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