Results 141 to 150 of about 1,001,961 (297)

Do ESG Leaders Achieve Higher Firm Financial Performance? The Influence of Women Directors and Controversial Industries

Business Strategy and the Environment, EarlyView.
ABSTRACT Given the growing pressure on companies to achieve high ESG performance while minimising ESG controversies, this study investigates how ESG performance and ESG controversies jointly affect firm financial performance (measured as ROA and ROE), considering the effect of the presence of women directors and of operating in controversial versus non‐
Alice Alosi, Emilia Filippi
wiley   +1 more source

Kansei Engineering in the Evolving Service Sector: A Decade of Insights. [PDF]

F1000Res
Hartono M, Parung C.
europepmc   +1 more source

Barriers and Enablers of Circular Economy in Electrical and Electronic Equipment: A Systematic Literature Review

Business Strategy and the Environment, EarlyView.
ABSTRACT Rapid technological change, shorter lifecycles and rising demand for electrical and electronic equipment (EEE) are increasing waste electrical and electronic equipment (WEEE) and emphasise the need for a circular economy. This paper identifies barriers and enablers of the circular transition in EEE and outlines interventions.
Aya Abdelmeguid, Lucia Corsini
wiley   +1 more source

Digital Footprint and Its Impact on Improving Customer Experience: An Exploratory Study of a Sample of Internet Companies in Nineveh Governorate. [PDF]

F1000Res
Al-Jubory ASSA, Zakaria SK, Al-Mulla Hasan MM.   +2 more
europepmc   +1 more source

Kansei Engineering / Kansei Evaluation / Customer Experience

Journal of Japan Society of Kansei Engineering, 2018
openaire   +1 more source

Chatbots and Customer Experience: Evaluating Impact, Effectiveness, and Future Trends

Impact in Computics
With in the framework of customer experience, chatbots have proven to be a useful technology, presenting businesses with unique opportunities for customer engagement and delivering personalized services. However, despite their growing prevalence, understanding chatbots’ impact on customer interactions and overall customer experience warrants thorough ...
openaire   +1 more source

Rising Strong: Cultivating Resilience in Edible City Entrepreneurship. Insights Into the Landscape of Urban Food Initiatives

Business Strategy and the Environment, EarlyView.
ABSTRACT In response to growing global challenges, this study explores how social entrepreneurship within the Edible City movement contributes to building resilient, sustainable, and equitable urban food systems. Drawing on semistructured interviews with over 70 stakeholders across five cities—Berlin, Andernach, Oslo, Rotterdam, and Havana—we ...
Ina Säumel, Stephanie Ligan, Alice Bischof, Edi Emilov Ivanov, Laura Martinez‐Izquierdo, Sara Noémie Plassnig, Marisa Pettit   +6 more
wiley   +1 more source

Joint optimization of dynamic pricing and personalized recommendation for telecommunications value added services via multi agent reinforcement learning. [PDF]

Sci Rep
Zou Z, Ling H, Zhang C, Pan Z, Wang X, Chen J.   +5 more
europepmc   +1 more source

Green Is the New Gold: Redefining Opulent Lifestyle Through Organic Food Purchases

Business Strategy and the Environment, EarlyView.
ABSTRACT Prior studies based on the Theory of Planned Behavior mostly examined the effects of health and environmental concerns on organic food consumption; however, few addressed the paradoxical relationships in the context of opulent or symbolic decorum.
Neha Sharma, Swati Singh, Agnieszka Kabalska, Ralf Wagner   +3 more
wiley   +1 more source

The adaptive engagement framework: enhancing banking customer experience through AI-powered invisible marketing. [PDF]

Sci Rep
Shahbazi A, Behtaji S, Tajiki AH, Şirzad N, Darvishan S, Najafzadeh H.   +5 more
europepmc   +1 more source