The role of traditional restaurants in tourist destination loyalty. [PDF]
PLoS One, 2021 Hernández-Rojas RD, Huete Alcocer N.
europepmc +1 more source
Customer Experience Management [PDF]
, 2013 Im Zuge der allgemeinen Digitalisierung entwickelt sich das Customer Experience Management (CEM) auf Konsumentenmärkten zu einem zentralen Innovations- und Kundenloyalitätstreiber (e.g.,Eberwein and Luyken 2009; Jaruzelski, Loehr, and Holman 2011 ...
Homburg, Christian +2 more
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Fostering collaborative research for customer experience - Connecting academic and practitioner worlds. [PDF]
J Bus Res, 2020 Burton J, Gruber T, Gustafsson A.
europepmc +1 more source
Entrepreneurial mindfulness and organizational resilience of Chinese SMEs during the COVID-19 pandemic: The role of entrepreneurial resilience. [PDF]
Front Psychol, 2022 Liu X, Wu X, Wang Q, Zhou Z.
europepmc +1 more source
Developing a Digital Solution for Remote Assessment in Multiple Sclerosis: From Concept to Software as a Medical Device. [PDF]
Brain Sci, 2021 van der Walt A +9 more
europepmc +1 more source
Effectiveness Analysis for Smart Construction Safety Technology (SCST) by Test Bed Operation on Small- and Medium-Sized Construction Sites. [PDF]
Int J Environ Res Public Health, 2022 Kim YS, Lee JY, Yoon YG, Oh TK.
europepmc +1 more source
Improving Perceived Quality of Live Adaptative Video Streaming. [PDF]
Entropy (Basel), 2021 Santos CEM, da Silva CAG, Pedroso CM.
europepmc +1 more source
Gastronomic Motivations and Perceived Value of Foreign Tourists in the City of Oruro (Bolivia): An Analysis Based on Structural Equations. [PDF]
Int J Environ Res Public Health, 2020 González Santa Cruz F +3 more
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Applying marketing’s new dominant logic for interpreting customer experiences with brands [PDF]
, 2010 The concept of customer experience is evolving to an imperative area of study within the marketing discipline. Despite its importance and the positive attention this concept is receiving in the literature, the explanation of customer experiences remains ...
Lim, L +3 more
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