Results 111 to 120 of about 82,907 (285)

Consumer Adoption of Internet of Things

Journal of Consumer Behaviour, Volume 24, Issue 2, Page 673-693, March 2025.
ABSTRACT The Internet of Things (IoT), a pivotal technology in enhancing user connectivity, faces a paradox: its widespread potential yet limited consumer adoption. This study addresses this dichotomy by synthesizing a large‐scale meta‐analytic structural equation modeling (MASEM) and hierarchical linear meta‐analysis (HiLMA) of 2736 effect sizes from ...
Wagner Junior Ladeira, Weng Marc Lim, Fernando de Oliveira Santini, Tareq Rasul, Bernardo Frantz, Jean Carlos de Oliveira Rosa, Mohd Azhar   +6 more
wiley   +1 more source

Investigating the Customer Journey in Second‐Hand Fashion Platforms: Implications for Luxury Brand Management

Journal of Consumer Behaviour, Volume 24, Issue 2, Page 655-672, March 2025.
ABSTRACT Consumers' increasing environmental concerns are prompting a shift in fashion consumption, fueling the remarkable growth of the second‐hand market. Over the last decade, this trend has spurred the emergence of a plethora of online platforms dedicated to the resale of pre‐loved fashion items.
Gabriele Murtas, Giuseppe Pedeliento
wiley   +1 more source

The Impact of Self‐Checkout Technology on Shopping Behavior in B2B Retail: Evidence From Point‐Of‐Sale Transaction Data

Journal of Consumer Behaviour, EarlyView.
ABSTRACT This study examines the impact of self‐checkout technology implementation on B2B customer shopping behavior using a novel methodological approach that combines propensity score matching with difference‐in‐differences analysis on actual point‐of‐sale transaction data.
Jindřich Špička, Michaela Dvořáková   +1 more
wiley   +1 more source

Non-profit Health Care Services Marketing: Persuasive Messages Based on Multidimensional Concept Mapping and Direct Magnitude Estimation [PDF]

, 2008
Persuasive messages for marketing healthcare services in general and coordinated care in particular are more important now for providers, hospitals, and third-party payers than ever before. The combination of measurement based information with creativity
Hall, Michael L.
core   +1 more source

Consumer Acceptance of Conversational Bots: Systematic Literature Review and Meta‐Analysis

Journal of Consumer Behaviour, EarlyView.
ABSTRACT As consumers increasingly rely on conversational bots for daily tasks, evidence surrounding motivations for acceptance remains scattered. A systematic literature review (SLR) was conducted on 64 journal articles published between 2008 and 2024, of which 48 provided sufficient quantitative data for inclusion in a meta‐analysis.
Omar H. Fares, Seung Hwan (Mark) Lee
wiley   +1 more source

Impact of Customer Journey Mapping on Customer Loyalty: The Moderating Role of Customer Satisfaction

UW Journal of Management Sciences
Purpose: This study aims to investigate the relationship between Customer Journey Mapping (CJM) and Customer Loyalty (CL), examining the mediating role of Customer Experience (CX) and the moderating role of Customer Satisfaction (CS). While CJM is widely recognized as a tool for enhancing CX, its direct and indirect effects on customer loyalty remain ...
null Farhina Hameed, null Malik Faiq Anjum, null Akash Khateeb   +2 more
openaire   +1 more source

A Phenomenological Study of Lived Experiences of International Counseling Students in Multicultural Counseling Courses

Counselor Education and Supervision, EarlyView.
ABSTRACT This transcendental phenomenological study aimed to explore international counseling students’ (ICSs’) lived experiences in multicultural counseling classes. Semi‐structured individual interviews were conducted with 17 ICSs, six of whom also completed focus group interviews.
Anqi Yu, Susannah M. Wood
wiley   +1 more source

Getting Better by Design: Evaluation of a programme to support the voluntary sector in Scotland [PDF]

, 2015
Better by Design was developed in 2013 by the Big Lottery Fund Scotland in response to the complex and changing landscape for voluntary sector organisations delivering services on the ground with people or communities.
Cathy Sharp, Jo Kennedy
core  

Hyperledger Fabric for the (digitalized) lifecycle of construction products: Applied review on fastening technology

Civil Engineering Design, Volume 7, Issue 1, Page 9-22, March 2025.
Abstract Blockchain technology is a digital decentralized data ledger recording transactions in an encrypted format. Its implementation can potentially hold significant advantages for the built environment, particularly in manufacturing and building product usage aligned with Building Information Modeling (BIM). This paradigm shift toward decentralized
Aileen Pfeil, Dimosthenis Kifokeris, Panagiotis Spyridis   +2 more
wiley   +1 more source

Prioritizing Customer Loyalty Strategies Using Customer Journey Mapping and Analytic Hierarchy Process

Indonesian Journal of Innovation Studies
Background (General): The rapid growth of Indonesia’s culinary sector has intensified competition, making customer loyalty a key determinant of business sustainability and competitiveness. Background (Specific): Small and medium enterprises (SMEs), such as Jatinangor House, face challenges in maintaining loyalty due to inconsistent marketing strategies,
Nadhim Ihsananda, Moch Tutuk Safirin, Hafid Syaifullah   +2 more
openaire   +1 more source