Using Journey Mapping and Service Blueprinting to Design Digital Health Behavior Change Innovations: A Scoping Review. [PDF]
Voorheis P +5 more
europepmc +1 more source
Applying customer journey map for categorizing ERP functions to improve customer satisfaction
When introducing ERP systems which would fit the existing business module, it is important to analyze the correspondence relation between ERP functions and business operations. This study proposes to compare the function of ERP with the business module and verifies the effectiveness of the ERP in the point of customer satisfaction.
openaire
Mapping Multi‐Stakeholder Engagement: A Q Methodology in a Regional Project Management Scenario
ABSTRACT Research on project management describes the essence of projects involving multiple stakeholders, stressing the value derived from diverse work practices. However, this underestimates issues of counterproductive disagreements associated with diverse groups participating in a project.
Sheng Hu, Amon Simba
wiley +1 more source
Testing the utility of the first step of system evaluation theory in creating a system map of care for cardiac amyloidosis early detection: A case study. [PDF]
Ball SL, Koskan A, Guzman J, Dev S.
europepmc +1 more source
Abstract Forcible displacement due to war and persecution has reached unprecedented heights across the globe. The mental health impact of trauma and displacement on refugee communities is profound. Although there are several evidence‐based therapies that are efficacious in reducing symptoms of posttraumatic stress disorder and depression in refugees ...
Angela Nickerson +4 more
wiley +1 more source
Experiences of Advanced Non-Small Cell Lung Cancer Patients with Targeted Therapy Using Journey Mapping: A Qualitative Study. [PDF]
Tu H, Wang M, Yang S, Hong J.
europepmc +1 more source
Data‐Driven Marketing Processes: A Roadmap for Big Data Analytics Adoption in a Brazilian SaaS SME
ABSTRACT Small and medium‐sized enterprises (SMEs) often face unique challenges in integrating advanced digital technologies due to limited resources and organizational constraints. While much attention has been given to large firms' adoption of big data analytics (BDA) and artificial intelligence (AI), less is known about how SMEs can leverage these ...
Fabricio Venancio +2 more
wiley +1 more source
Enterprise modelling for decision-making in the software ecosystem. [PDF]
Rani A, Mishra D, Omerovic A.
europepmc +1 more source
The Bazaar as a Model for Knowledge Work
ABSTRACT This paper presents fieldwork that extends existing metaphors of knowledge work as a process shaped by hierarchical or market forces. A qualitative, ethnographic study of six knowledge‐intensive businesses in two countries identifies striking parallels with the Middle Eastern bazaar in contrast to Western impersonal markets and hierarchies. We
Reed Elliot Nelson +2 more
wiley +1 more source
Data journey map: a process for co-creating data requirements for health care artificial intelligence. [PDF]
Charles C +4 more
europepmc +1 more source

