Results 161 to 170 of about 344,808 (306)
Business Strategy and the Environment, EarlyView.ABSTRACT This paper examines how sustainable human resource management (SHRM) influences employee engagement and performance through distinct cognitive and relational mechanisms. While previous research has demonstrated positive associations between SHRM and employee outcomes, the processes through which these effects occur remain insufficiently ...
Daniel Roque Gomes +4 more
wiley +1 more source
A Conceptual Model of Organizational Culture and its Implications in the Service Sector
Multidisciplinary Business Review, 2019 The increasingly global competition in all productive sectors – including the service sector – has forced companies to adjust their organizational processes to incorporate a customer experience approach. This adjustment implies the need for modifications
Flor Morton +2 more
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Business Strategy and the Environment, EarlyView.ABSTRACT This study examines the influence of circular economy practices, as a manifestation of corporate social responsibility, on green value co‐creation and its subsequent effects on green collaborative practices and sustainable supply chain integration between providers and customers.
Adriana Santos +2 more
wiley +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT SMEs receive increasing institutional support to embed sustainability, yet they vary widely in their ability to translate such support into practice. This study addresses this gap by examining the internal cognitive and strategic mechanism (sustainability orientation) through which managers interpret institutional support and the contextual ...
Michael Zisuh Ngoasong +3 more
wiley +1 more source
Learning to serve: social learning and organizational customer orientation-employee job performance link in Nigerian service firms. [PDF]
Front PsycholTeng D, Song W, Wang W.
europepmc +1 more source
Customer Orientation and Leadership in the Health Service Sector: The Role of Workplace Social Support. [PDF]
Front Psychol, 2017 Bruno A, Dell'Aversana G, Zunino A.
europepmc +1 more source
Corporate Decarbonization via Technology and Management
Business Strategy and the Environment, EarlyView.ABSTRACT This study provides a comprehensive overview of key findings on decarbonization, advanced technologies, and management strategies, highlighting emerging themes shaping the field. Advanced technologies enhance carbon reduction through efficiency, real‐time monitoring, and optimizing resource optimization.
Heidy Montero‐Teran +2 more
wiley +1 more source
The mediating role of service innovation in the relationship between customer orientation and patient satisfaction. [PDF]
BMC Health Serv ResYeboah JG, Amponsah KT.
europepmc +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT The role of artificial intelligence (AI) in achieving sustainability goals has garnered attention in academic literature. While AI has been argued to be crucial in addressing circularity challenges, organizations face challenges in configuring a business model.
Jian Wang +4 more
wiley +1 more source
Exploring the impact of psychological empowerment on customer orientation through psychological safety: the role of professional commitment as a moderator. [PDF]
BMC PsycholHu WH.
europepmc +1 more source