Content validity of digital health competence measures for nursing in South Africa. [PDF]
Cromhout A, Daniels F, Chipps J.
europepmc +1 more source
ABSTRACT This study identifies and conceptualises the grey zone of stakeholder engagement and explores how it manifests in a collaborative context related to the promotion of a circular economy. While prior research on stakeholder engagement has highlighted the positive, value‐creating bright side or the harmful dark side of stakeholder engagement, we ...
Annika Blomberg +2 more
wiley +1 more source
Applying EASTL ethical constructs in AI-driven CRM: the mediating role of sustainable customer trust in enhancing customer retention in private sector banks. [PDF]
Geetha A, Venkatragavan V.
europepmc +1 more source
ABSTRACT This paper analyses how large Swedish firms and financial institutions integrate climate change and biodiversity into their business strategies and governance structures. Using unique 2022 and 2023 survey data and logistic probability models, we examine how internal and external factors shape early responses to the EU Taxonomy and the CSRD ...
Fredrik N. G. Andersson +1 more
wiley +1 more source
How employees respond to customer anger and sadness: emotional reciprocity and recovery strategies in service failures. [PDF]
Song P, Wang Y, Yang Y, Li Y.
europepmc +1 more source
Innovative Minds, Sharing Hesitations: Open Innovation Meets Green Entrepreneurship
ABSTRACT This study examines the relationships between innovative thinking tendency, knowledge hiding behavior within organizations, open innovation, and green entrepreneurship among employees in technology firms. Data collected from 386 participants were analyzed using cluster analysis and structural equation modeling.
Ebru Polat
wiley +1 more source
Positive emotional cues at work: how customer empowering behavior promotes proactive customer service via psychological safety. [PDF]
Chen W, Yao K, Fan Z.
europepmc +1 more source
Fueling Tomorrow: Scenario Planning for the Future of Gas Stations
ABSTRACT Transport electrification is reshaping the service infrastructures that mediate everyday mobility, yet most electrification scenario studies remain macrolevel and offer limited insight into how incumbent forecourt (gas‐station) networks can adapt under deep uncertainty.
Joao Gabriel Rosa +2 more
wiley +1 more source
The value management cycle as a sustainable HRM framework: insights from Chinese Huawei's practices of value creation, evaluation, and distribution. [PDF]
Liang R.
europepmc +1 more source
ABSTRACT As sustainability transitions accelerate, firms increasingly engage in innovation ecosystems to pursue disruptive sustainable innovation (DSI). Nevertheless, empirical understanding regarding how innovation ecosystem coopetition—simultaneous cooperation and competition among interdependent actors—translates into sustainability‐oriented ...
Jin‐Sup Jung, Min‐Jae Lee
wiley +1 more source

