Results 131 to 140 of about 344,808 (306)

CUSTOMER LOYALTY - THE MAJOR GOAL OF CUSTOMER RELATIONSHIP MANAGEMENT [PDF]

open access: yes
This paper presents the importance of customer relationship management (CRM) and customer loyalty for any organization that whishes to be successful and competitive in the market. A new emphasis in marketing and CRM is more and more widespread - creating
Assoc. Prof. Adriana Scriosteanu Ph. D.   +1 more
core  

Cultivating Circularity: Harnessing Industry 4.0 and Stakeholder Engagement for a Sustainable Agrifood Future in Brazil

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT This study analyzed Industry 4.0 (I4.0) technology applications in agribusiness and the role of strategic stakeholders, engagement methods, and other critical aspects data sharing, confidentiality, integrity, decision‐making, and sector‐specific requirements in promoting circularity.
Simone Sehnem   +3 more
wiley   +1 more source

Pengaruh Concern To Order dan Customer Orientation terhadap Disiplin Kerja Pegawai Kantor Rektorat Universitas Udayana [PDF]

open access: yes, 2016
Discipline of Civil Servants (PNS) is always in the spotlight of the public who are users of its services. This condition is a persistent challenge and dilemma for the state apparatus. The study, titled influence concern to order and customer orientation
Aryawati, N. L. (Ni), Riana, I. G. (I)
core  

Does Managerial Ability Improve Environmental Performance and Overall ESG Ratings? The Impact of the European Sustainability Reporting Mandate

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT This study examines the role of managerial ability in driving environmental performance and overall environmental, social, and governance (ESG) ratings in the context of the European Union sustainability reporting regulations. Using a sample of 7242 firm‐year observations over the period 2015–2023, our results indicate a structural change in ...
Mihaela Ionașcu   +2 more
wiley   +1 more source

The effect of market orientation on performance efficiency of the hotel industry

open access: yesتحقیقات بازار یابی نوین, 2014
This research assesses how the value of the customer perspective, market orientation and competitive advantages will affect organizational efficiency in hotel industry.
Bahram Kheiri   +2 more
doaj  

ANTECEDENTS AND CONSEQUENCES OF COMMITMENT FROM COSTUMERS OF BCA FINANCE IN JAKARTA [PDF]

open access: yes
The background of this study was the situations that customers loyalty in a crucial constructs in marketing area, especially in relationship management.
Willy Arafah
core  

Pengaruh Relationship Marketing Tehadap Customer Retention Orientation [PDF]

open access: yes, 2012
Tujuan dari penelitian ini adalah untuk mengetahui PENGARUH RELATIONSHIP MARKETING TERHADAP CUSTOMER RETENTION ORIENTATION. Berdasarkan hasil penelitian diharapkan dapat memberikan masukan-masukan atau informasi bagi PT.
WALUYO, AGUS
core  

Organizational Sensemaking Theory Perspective of Developing AI‐Driven Strategies for Sustainability Initiatives

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT Although artificial intelligence (AI) is increasingly being touted to assist organizations, AI integration for sustainability efforts has been limited AND sporadic and tends to follow an ad hoc strategy. The existing literature therein focuses on the technological capabilities of AI, overlooking how organizations make sense of and ...
Amanda Balasooriya, Darshana Sedera
wiley   +1 more source

The Role of Electronic Services in Transformational Government: A Unified Services Theory Perspective and Implications for Trust [PDF]

open access: yes, 2011
A major difficulty in deriving practical managerial insights from the transformational government perspective is that in the existing literature ‘transformation’ is usually expressed in terms of desirable qualities rather than concrete transformation of ...
Batista, Luciano
core  

Independent Female Directors and Green Innovation in China: The Moderating Roles of Ownership Structure and Market Competition

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT This study examines the impact of independent female directors (IFDs) on green innovation (GI) among Chinese‐listed firms from 2008 to 2023. Additionally, we investigate the moderating effects of ownership structure and market competition on the relationship between IFD and GI.
Muhammad Usman   +4 more
wiley   +1 more source

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