Results 111 to 120 of about 21,503 (308)
Optimising customer support in contact centres using soft computing approach [PDF]
, 2006 This paper describes the research and development of a methodology for optimising the customer support in contact centres (CC) using a soft computing approach.
Tiwari, Ashutosh +2 more
core
Business Strategy and the Environment, EarlyView.ABSTRACT Environmentally oriented ventures pursue a dual mission: to create both environmental and financial value. This dual mission adds complexity and can influence ventures' funding prospects, as investors mostly pursue financial motivations.
David Flore +2 more
wiley +1 more source
Personal Level Customer Orientation in Russian Direct Selling Market
Tržište, 2014 In the modern world the importance of customer orientation cannot be underestimated. It hugely impacts the overall business performance, as well as separate areas of business-customer interaction.
Alexander Rozhkov
doaj
Patient safety friendly hospital standards and customer orientation among Iranian nurses during the COVID-19 pandemic. [PDF]
BMJ Open Qual, 2022 Farahani M +5 more
europepmc +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT The critical role of small and medium‐sized enterprises (SMEs) in driving economic growth through employment generation and innovation cannot go unseen, especially the efforts of small firms in promoting sustainable entrepreneurship. With more market and consumer focus on sustainability and the shift toward eco‐friendly products, SMEs can ...
Nasser Hadi Alajmi
wiley +1 more source
The Psychology of Coronavirus Behavioral Health Mindset, Vaccination Receptivity, Customer Orientation and Community Public Service. [PDF]
Front Psychol, 2022 Cunningham MR +7 more
europepmc +1 more source
Research studies have differed over the importance of the relative emphasis of a customer versus competitor orientation in the development of a market orientation (Slater and Narver, 1994; Tajeddini, 2010).
Micheels, Eric T., Gow, Hamish R.
core
, 2013 This thesis was submitted for the degree of Doctor of Philosophy and was awarded by Brunel UniversityFollowing the pioneering work of Kohli and Jaworski, Narver and Slater, and other academic researchers during the 1990s, the concept of ‘market ...
Al-Shirawi, Abdulmonem
core
Exploring the link between market orientation and innovation in the European and US insurance markets [PDF]
, 1998 Despite the increasing research importance of market orientation concept in the marketing literature, few comparative studies between Europe and U.S. have been conducted.
Maydeu Olivares, Alberto +2 more
core
Business Strategy and the Environment, EarlyView.ABSTRACT Environmental protection has emerged as a global priority in the contemporary context. As pivotal actors in the transition towards sustainable development, companies play a crucial role through the adoption of environmental innovations. This study investigates how organisational characteristics—specifically geographical location, business ...
Carlos de las Heras‐Rosas +3 more
wiley +1 more source