ABSTRACT The transition to a circular economy (CE) requires organizations to move beyond linear production systems toward regenerative, resource‐efficient models. For small and medium‐sized enterprises (SMEs), this transition is especially demanding due to constrained financial, technological, and human resources.
Hadi Zarea
wiley +1 more source
Learning to serve: social learning and organizational customer orientation-employee job performance link in Nigerian service firms. [PDF]
Teng D, Song W, Wang W.
europepmc +1 more source
Customer Orientation and Leadership in the Health Service Sector: The Role of Workplace Social Support. [PDF]
Bruno A, Dell'Aversana G, Zunino A.
europepmc +1 more source
Entrepreneurial Orientation and Supply Chain Sustainability: A Systematic Literature Review
ABSTRACT In increasingly volatile global markets, firms must cultivate entrepreneurial and adaptive capabilities to sustain competitiveness and advance sustainability objectives. This study systematically reviews the intersection of Entrepreneurial Orientation (EO), Supply Chain Management (SCM) practices, and sustainability performance through the ...
Olivia Finnerty +4 more
wiley +1 more source
The mediating role of service innovation in the relationship between customer orientation and patient satisfaction. [PDF]
Yeboah JG, Amponsah KT.
europepmc +1 more source
ABSTRACT Sustainability reports (SRs) are widely criticized for vague disclosures and selective emphasis on positive outcomes, yet systematic research on two core SR challenges remains limited: materiality (whether disclosed content is relevant) and balance (whether both achievements and challenges are reported).
Mahsa Mohammadrezaei +1 more
wiley +1 more source
Exploring the impact of psychological empowerment on customer orientation through psychological safety: the role of professional commitment as a moderator. [PDF]
Hu WH.
europepmc +1 more source
ABSTRACT While industry platforms are widely recognized as enablers of circular innovation, we still know little about how they evolve to scale and sustain innovation as economic conditions tighten and circular economy funding schemes become more selective.
Eva Qi Wang +3 more
wiley +1 more source
The Effects of Hotel Employees' Attitude Toward the Use of AI on Customer Orientation: The Role of Usage Attitudes and Proactive Personality. [PDF]
Wang P, Hou Y.
europepmc +1 more source
Connecting Thoughts and Actions: A Managerial Process Model on Circular Business Model Innovation
ABSTRACT Addressing environmental grand challenges such as resource scarcity requires circular business model innovation (CBMI) that enables firms to efficiently close and slow resource cycles through novel activity systems. Drawing on a grounded theory approach based on 59 in‐depth interviews with top managers from Swiss SMEs, we developed a process ...
Fabian Takacs, Karolin Frankenberger
wiley +1 more source

