Results 171 to 180 of about 28,222 (312)

Digital Footprint and Its Impact on Improving Customer Experience: An Exploratory Study of a Sample of Internet Companies in Nineveh Governorate. [PDF]

F1000Res
Al-Jubory ASSA, Zakaria SK, Al-Mulla Hasan MM.   +2 more
europepmc   +1 more source

Linking Perceived Service Quality, Perceived Customer Value and Customer Loyalty in Retail

Managing Geostrategic Issues, 2019
Sandra Jelčić, Mirela Mabić
openaire   +1 more source

EXPERIENTIAL VALUE: A HIERARCHICAL MODEL, THE IMPACT ON E-LOYALTY AND A CUSTOMER TYPOLOGY

The main objective of this study is to empirically test a fourth-order hierarchical model of experiential value in an online book and CD setting. In addition, we provide empirical evidence for the role of hedonic and utilitarian value components in ...
Odekerken-Schröder,Gaby, Oppen,Claudia,van, Wetzels,Martin   +2 more
core  

The role of customer experience in building brand loyalty within the service context

, 2008
Customer experience theory, research, and practice represent an evolving area of study within the marketing discipline. Despite its importance, the customer experience concept remains vague and lacks a thorough theoretical foundation.
Melewar, TC, Ismail, AR
core  

Academic misconduct appeal services in China: Platform logics, self‐platformization and implications for integrity education

British Educational Research Journal, EarlyView.
Abstract Academic misconduct appeal services have quietly emerged within China's education marketplace, with commercial agencies promoting themselves on social media to assist international students facing misconduct hearings. While existing research on academic integrity has emphasized prevention and detection, far less attention has been paid to what
Gengyan Tang, Sarah Elaine Eaton, Wei Cai   +2 more
wiley   +1 more source

Consumer anxiety: A scoping review and research agenda. [PDF]

PLoS One
Li M, Huang S.
europepmc   +1 more source

Single‐subject designs in character education: Methods for rigorous, contextual, and practitioner‐led research

British Educational Research Journal, EarlyView.
Abstract Character education research is often constrained by blunt methodological tools. Surveys capture breadth without depth; case studies offer richness but lack replicability; and randomised controlled trials (RCTs), though indispensable at the policy level, are costly, disruptive and ill‐suited to everyday practice with individual pupils.
Shane McLoughlin
wiley   +1 more source

Perceived customer value in services

, 2018
Předmětem diplomové práce je hodnota pro zákazníka a identifikování jejích atributů pro zákazníky Revitalizačního centra Ajurvéda MB. Práce vychází z teoretických poznatků hodnoty pro zákazníka, jenž tvoří východisko pro zkoumání hodnoty pro zákazníka v ...
Hlaváčová, Annemarie
core  

National Environmental Policies and Corporate Green Innovation: The Mirroring Versus Substitution Hypotheses

Business Strategy and the Environment, EarlyView.
ABSTRACT Drawing on comparative institutional theory, we study the nature and magnitude of the effects of national environmental policies on corporate green innovation in developed versus emerging markets. Using a sample of 1831 listed firms in 34 countries from 2002 to 2020, we find that national environmental policies increase corporate green ...
Ivan Miroshnychenko, Knut Haanaes, Julia Binder   +2 more
wiley   +1 more source

Behavioral determinants of continued use of Islamic FinTech: The moderating role of service and system quality. [PDF]

PLoS One
Alsmadi AA.
europepmc   +1 more source