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Customer Relationship Management (CRM): Implementation Shortfalls

2015
openaire   +1 more source

CRM – Customer Relationship Management and Analysis

2014
openaire   +1 more source

Customer Relationship Management (CRM) und Handelsmarketing

2003
openaire   +1 more source
customer relationship management
crm
customer loyalty
customer satisfaction
knowledge management
customer
customer service information systems
costumer satisfaction
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