Results 211 to 220 of about 12,083 (228)

Customer Relationship Management (CRM) - Retaining Customers

SEDME (Small Enterprises Development, Management & Extension Journal): A worldwide window on MSME Studies, 2006
openaire   +1 more source

Customer Relationship Management (CRM) systems, intermediation and disintermediation: The case of INSG

International Journal of Information Management, 2010
exaly  

The acceptance and use of customer relationship management (CRM) systems: An empirical study of distribution service industry in Taiwan

Expert Systems With Applications, 2011
Jung-Chi Pai
exaly  

Developing customised CRM projects: The role of industry norms, organisational context and customer expectations on CRM implementation

Industrial Marketing Management, 2013
Marion Steel, Chris Dubelaar, Michael T Ewing   +2 more
exaly  

A hierarchical structure to evaluate risk of customer relationship management (CRM) projects

International Journal of Electronic Customer Relationship Management, 2010
Abbas Keramati, Salman Nazari-Shirkouhi   +1 more
exaly  

Social Customer Relationship Management (Social CRM)

Business & Information Systems Engineering, 2012
Rainer Alt, Olaf Reinhold
openaire   +1 more source

Assessing the influence of customer relationship management (CRM) dimensions on organization performance

Journal of Hospitality and Tourism Technology, 2013
exaly  

Customer Relationship Management (CRM)

2015
openaire   +1 more source

The adoption of customer relationship management (CRM) technology in SMEs

Journal of Small Business and Enterprise Development, 2013
exaly  

Case Study of Customer Relationship Management (CRM) in the On-Line Affluent Financial Services Market

Journal of Internet Commerce, 2005
exaly