Results 11 to 20 of about 750,736 (305)
Journal of Management Science and Engineering, 2023 A clear understanding of customer needs is key to the success of new product development and customer-centric product design. Online reviews, particularly initial reviews, are commonly used as effective sources for mining customer requirements.
Min Zhang +4 more
doaj +1 more source
A GENERALIZATION OF TRADITIONAL KANO MODEL FOR CUSTOMER REQUIREMENTS ANALYSIS
Kvalita Inovácia Prosperita, 2015 Purpose: The theory of attractiveness determines the relationship between the technically achieved and customer perceived quality of product attributes.
Renáta Turisová
doaj +1 more source
A dynamic customer requirement mining method for continuous product improvement
Autonomous Intelligent Systems, 2022 The key to successful product development is better understanding of customer requirements and efficiently identifying the product attributes. In recent years, a growing number of researchers have studied the mining of customer requirements and ...
Qian Zhao +4 more
doaj +1 more source
Improving Workplace Expertise to Meet Increasing Customer Requirements: The Impact of Training [PDF]
, 1997 This article focuses upon the training of engineers at a factory producing integrated circuits. Inadequate use of statistical process techniques by the engineers meant that the production process was not being optimised in the context of increasing ...
Calon, Marie-José, Streumer, Jan N.
core +3 more sources
A fuzzy model for exploiting customer requirements [PDF]
Management Science Letters, 2016 Nowadays, Quality function deployment (QFD) is one of the total quality management tools, where customers’ views and requirements are perceived and using various techniques improves the production requirements and operations.
Zahra Javadirad +3 more
doaj +1 more source
Customer-engineer relationship management for converged ICT service companies [PDF]
, 2006 Thanks to the advent of converged communications services (often referred to as ‘triple play’), the next generation Service Engineer will need radically different skills, processes and tools from today’s counterpart. Why?
A Parvatiyar +15 more
core +1 more source
Requirements-Driven Collaborative Choreography Customization [PDF]
, 2009 Evolving business needs call for customizing choreographed interactions. However, conventional choreography description languages provide only a partial view of the interaction. Business goals of each participant and organizational dependencies motivating the interaction are not captured in the specification of messaging.
Mahfouz, Ayman +3 more
openaire +2 more sources
The practical use of the QFD method in relation to a passive house project
Budownictwo o Zoptymalizowanym Potencjale Energetycznym, 2021 The aim of the study was to use one of the quality management methods – the QFD method – in a design office offering, among other things, passive house designs.
Marta Jagusiak-Kocik
doaj +1 more source
Generic approach for deriving reliability and maintenance requirements through consideration of in-context customer objectives [PDF]
, 2010 Not all implementations of reliability are equally effective at providing customer and user benefit. Random system failure with no prior warning or failure accommodation will have an immediate, usually adverse impact on operation.
J A Jones +4 more
core +1 more source
Advances in Mechanical Engineering, 2017 Customer requirement is a crucial factor for a company to provide customized products. In order to better acquire customer requirements and instruct customers to express their requirements, customer requirement acquisition system is proposed in this ...
Qin Yang +4 more
doaj +1 more source