Results 11 to 20 of about 58,211 (311)
Return merchandize authorization stakeholders and customer requirements management—high-technology products. [PDF]
, 2007 Asian based enterprises providing high technology mass market products to the developed countries are competing in a marketplace where customers are demanding the highest standards of service.
Sackett, Peter J., Chen, Y. C. K.
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Customer requirements on teleservice management [PDF]
, 1995 This paper examines some of the issues arising from customer requirements concerning the management of end-to-end services and guaranteed end-to-end quality of service. The implications of supporting the desired management capabilities both horizontally (inter-domain cooperative management) and vertically (from the service to the network elements) are ...
Jane Hall +2 more
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Customised customer support using a soft computing approach [PDF]
, 2005 This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) environment.
Majeed, Basim +3 more
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A dynamic customer requirement mining method for continuous product improvement
Autonomous Intelligent Systems, 2022 The key to successful product development is better understanding of customer requirements and efficiently identifying the product attributes. In recent years, a growing number of researchers have studied the mining of customer requirements and ...
Qian Zhao +4 more
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Requirements-Driven Collaborative Choreography Customization [PDF]
, 2009 Evolving business needs call for customizing choreographed interactions. However, conventional choreography description languages provide only a partial view of the interaction. Business goals of each participant and organizational dependencies motivating the interaction are not captured in the specification of messaging.
Mahfouz, Ayman +3 more
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A fuzzy model for exploiting customer requirements [PDF]
Management Science Letters, 2016 Nowadays, Quality function deployment (QFD) is one of the total quality management tools, where customers’ views and requirements are perceived and using various techniques improves the production requirements and operations.
Zahra Javadirad +3 more
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A GENERALIZATION OF TRADITIONAL KANO MODEL FOR CUSTOMER REQUIREMENTS ANALYSIS
Kvalita Inovácia Prosperita, 2015 Purpose: The theory of attractiveness determines the relationship between the technically achieved and customer perceived quality of product attributes.
Renáta Turisová
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The practical use of the QFD method in relation to a passive house project
Budownictwo o Zoptymalizowanym Potencjale Energetycznym, 2021 The aim of the study was to use one of the quality management methods – the QFD method – in a design office offering, among other things, passive house designs.
Marta Jagusiak-Kocik
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Practical Application For Designing Quality House (Case Study) [PDF]
Engineering and Technology Journal, 2010 Quality Function Deployment (QFD), as came in definition ,is asystematic thinking process for product planning that enables businesses to consider the characteristics of product to ensure that products satisfy customer requirements for it is a customer ...
Khalil I. Mahmoud +2 more
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Customer support and new product development : An exploratory study [PDF]
, 2001 Customer support is an essential element in the successful marketing of many products – from domestic appliances to high-tech computer networks. Many aspects of support are strongly influenced by a product’s design and so customer support requirements
Goffin, Keith, New, Colin
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