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Customer requirements - the driver for engineering solutions
3rd IET Professional Development Course on Railway Electrification Infrastructure and Systems, 2007This paper illustrates the benefits of establishing the requirements early in delivery of major railway renewal programmes using the Victoria line upgrade for London underground as an example. It also describes the solutions implemented by the Victoria line upgrade programme to adapt the conventional project lifecycle approach to a PPP environment.
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Meeting Growing Customer Requirements
IST International Surface Technology, 2023openaire +1 more source
Customers' Quality of Service requirements
2003The management of customers' QoS requirements has its own unique set of issues to be addressed. These are best identified and focused by decoupling management issues from other viewpoints of QoS. The chapter offers guidelines to address these issues.
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PLM Requirements for Mass Customization
2010Mass Customization (MC) has gained a lot of attention either from the industries, or the researchers. This is caused by the more demanding customers who seek uniqueness, and by all the available supporting technologies such as the internet. Companies are interested in this strategy for it allows them to have a competitive advantage and increase their ...
Daaboul, Joanna +2 more
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Understanding Customer Experience Throughout the Customer Journey
Journal of Marketing, 2016Peter C Verhoef
exaly