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Customer Requirements and Requirements Analysis Example
SAE Technical Paper Series, 2001<div class="htmlview paragraph">Customers want new and exciting features in their vehicles. As the cost of implementing features goes down, OEMs (Original Equipment Manufacturers) are eager to provide customers with these new “toys.” Because being “Fast to market” is paramount, there is a tendency to shortcut the development process.
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Ranking of customer requirements in a competitive environment
Computers & Industrial Engineering, 2008Quality function deployment (QFD) has been widely used to translate customer requirements to a product's technical attributes. Correctly rating the importance of every customer requirement is essential to the QFD process because it will largely affect the final target value of a product's technical attributes.
Xin Lai 0004 +3 more
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Requirements-the customer interface
IEEE International Conference on Communications, World Prosperity Through Communications, 2003The requirements for producing AG Communication systems' (AGCS) GTD-5 EAX are based on information derived from a number of forums: discussions with customers, attendance at industry-wide seminars, discussions with other manufacturers regarding interfacing issues, participation in standards committees, and other sources of technology such as trade ...
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Innovative Tool for Specifying Customer Requirements
Volume 1B: 34th Computers and Information in Engineering Conference, 2014This paper presents the design and development of an App based tool for specification of customer requirements (CR) for product development. The most Quality Function Deployment (QFD) tools and methods are system based or used as an Excel document for specification and evaluation.
Ellman, A. +2 more
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QFD for customer-focused requirements engineering
Journal of Lightwave Technology, 2004Here an overview of the state of the art of QFD in software development or also called software QFD is given. The differences between classic QFD in manufacturing industries and software QFD are described. Following certain software specific QFD models (Zultner, Shindo, Ohmori, Herzwurm and Schockert), which can be considered as the most appreciated ...
Georg Herzwurm +2 more
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Customer requirements and specification
1993Abstract To examine the problems that occur with natural language based documents. To outline what makes a good specification. To detail a simple procedure for requirements analysis and system specification. To show how mathematics is a good medium for specification.
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Customer experience requirements for e-commerce websites
International Journal of Web Engineering and Technology, 2007With the emergence of highly interactive applications on the World Wide Web has come a realisation that customer engagement is an increasingly important requirements consideration. It is currently not clear, however, what kinds of requirements websites have to adhere to in order to offer the right kinds of customer experience.
O. de Bruijn +2 more
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Customer requirements - the driver for engineering solutions
3rd IET Professional Development Course on Railway Electrification Infrastructure and Systems, 2007This paper illustrates the benefits of establishing the requirements early in delivery of major railway renewal programmes using the Victoria line upgrade for London underground as an example. It also describes the solutions implemented by the Victoria line upgrade programme to adapt the conventional project lifecycle approach to a PPP environment.
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Surveying customer requirements: dealing with internal customers
IPCC 91 Proceedings The Engineered Communication, 2002It is pointed out that customer surveys concerning documentation usually focus on the end user. However, the needs of customers within an organization, such as development teams, marketing groups, and customer training, must also be incorporated into the document design.
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Understanding Customer Quality Requirements
Industrial Marketing Management, 1999Abstract We integrate previous work regarding service and product quality to develop and demonstrate tools useful in evaluating total product quality. Our premise is that competitive advantage can be gained through quality, even in mature commodity industries, but that a quality-based competitive strategy will be successful only if managers ...
Eric Hansen, Robert J. Bush
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