Results 291 to 300 of about 750,736 (305)

The relationship of service failure severity, service recovery justice and perceived switching costs with customer loyalty in the context of e-tailing

International Journal of Information Management, 2011
Yi-Shun Wang, Hsin-Hui Lin
exaly  

Customers: Electric Service Requirements

2017
openaire   +1 more source

Modeling requirements: The customer communication

2014 IEEE 5th International Workshop on Requirements Prioritization and Communication (RePriCo), 2014
openaire   +1 more source

The Role of Marketer-Generated Content in Customer Engagement Marketing

Journal of Marketing, 2019
Matthijs Meire, Kelly Hewett, Michel Ballings   +2 more
exaly  

Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty

Journal of Retailing and Consumer Services, 2019
exaly  

Defining Customer Data Requirements

2002
openaire   +1 more source

Customer-driven requirements [Book Reveiw]

Computer, 2001
openaire   +1 more source

The roles of infrastructure capability and customer orientation in enhancing customer-information quality in CRM systems: Empirical evidence from Taiwan

International Journal of Information Management, 2013
exaly  

Relationship between customer sentiment and online customer ratings for hotels - An empirical analysis

Tourism Management, 2017
exaly  

Footprints in the Sands of Time: A Comparative Analysis of the Effectiveness of Customer Satisfaction and Customer–Company Identification over Time

Journal of Marketing, 2014
exaly