Results 241 to 250 of about 28,500 (259)

Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty

Journal of Retailing and Consumer Services, 2019
exaly  

Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context

Journal of the Academy of Marketing Science, 2004
Venkaṭesh Shankar, Shun Yin Lam, Shankar Venkaṭesh   +2 more
exaly  

Customer Satisfaction

2001
openaire   +1 more source

The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study

Journal of Service Management, 1996
exaly  

Review-based measurement of customer satisfaction in mobile service: Sentiment analysis and VIKOR approach

Expert Systems With Applications, 2014
Yongtae Part, Daekook Kang
exaly  

Customer Satisfaction

2017
openaire   +1 more source

CUSTOMER SATISFACTION

2011
openaire   +2 more sources

Measuring customer satisfaction: Fact and artifact

Journal of the Academy of Marketing Science, 1992
Peterson Robert A
exaly  

The relationship between customer loyalty and customer satisfaction

International Journal of Contemporary Hospitality Management, 2001
John Bowen
exaly  

Customer Satisfaction

2020
openaire   +1 more source