Results 281 to 290 of about 627,485 (303)

Customer Satisfaction

2004
openaire   +1 more source

Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context

Journal of the Academy of Marketing Science, 2004
Venkatesh Shankar, Shun Yin Lam
exaly  

Customer Satisfaction and Customer Value

2023
openaire   +1 more source

Antecedents and consequences of online customer satisfaction: A holistic process perspective

Technological Forecasting and Social Change, 2017
Mohammad Faisal Ahammad
exaly  

CUSTOMER SATISFACTION

2011
openaire   +2 more sources

Customer Satisfaction

2014
openaire   +1 more source

Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty

Journal of Retailing and Consumer Services, 2019
exaly  

Customer Satisfaction or Refund

Nursing Administration Quarterly, 1977
openaire   +2 more sources

Footprints in the Sands of Time: A Comparative Analysis of the Effectiveness of Customer Satisfaction and Customer–Company Identification over Time

Journal of Marketing, 2014
exaly  

How Complementarity and Substitution Alter the Customer Satisfaction–Repurchase Link

Journal of Marketing, 2010
Glenn Voss
exaly