Results 281 to 290 of about 122,104 (309)

Customer satisfaction.

2003
C. Williams, J. Buswell
openaire   +1 more source

The Antecedents and Consequences of Customer Satisfaction for Firms

Marketing Science, 1993
Eugene W Anderson
exaly  

Customer satisfaction

Aircraft Engineering and Aerospace Technology, 1998
openaire   +1 more source

Customer loyalty in the hotel industry: the role of customer satisfaction and image

International Journal of Contemporary Hospitality Management, 2000
Jay Kandampully, Dwi Suhartanto
exaly  

Footprints in the Sands of Time: A Comparative Analysis of the Effectiveness of Customer Satisfaction and Customer–Company Identification over Time

Journal of Marketing, 2014
Jan Wieseke, Mario Rese
exaly  

How Complementarity and Substitution Alter the Customer Satisfaction–Repurchase Link

Journal of Marketing, 2010
Glenn B Voss, Kathleen Seiders
exaly  

Employee satisfaction, customer satisfaction, and financial performance: An empirical examination

International Journal of Hospitality Management, 2009
Christina Geng-Qing Chi, Dogan Gursoy
exaly  

An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context

Journal of Retailing and Consumer Services, 2016
Riyad Eid
exaly  

The Link Between Salespeople’s Job Satisfaction and Customer Satisfaction in a Business-to-Business Context: A Dyadic Analysis

Journal of the Academy of Marketing Science, 2004
Christian Homburg, Homburg Christian
exaly  

Customer Satisfaction

2014
openaire   +1 more source