Results 121 to 130 of about 5,063,688 (284)
Conceptualising Supply Chain Resilience Within Social Enterprises
Business Strategy and the Environment, EarlyView.ABSTRACT This research seeks to conceptualise supply chain resilience (SCRes) in a social enterprise (SE) context, focusing on SEs with a social mission to tackle food insecurity and food poverty. Despite the increasingly mature field of SCRes and awareness of the critical role SEs play in tackling social challenges such as food poverty, no studies ...
Alexander James Jones +3 more
wiley +1 more source
The Relationship Between Service Quality and Customer Satisfaction in the Telecommunication Industry: Evidence From Nigeria [PDF]
This study investigates the relationship between service quality and customer satisfaction in the telecommunication industry with a focus on Mobile Telecommunication Network (MTN) Nigeria. A total of 230 respondents participated in the study.
Olu Ojo
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The Influence of Corporate Sustainability Rating Methodology on Disclosure Behavior
Business Strategy and the Environment, EarlyView.ABSTRACT The rise of environmental, social, and governance (ESG) investing has illuminated long‐standing concerns over the ability for sustainability rating schemes to accurately convey sustainability‐related performance of firms. This study theorizes and empirically examines how a detailed and transparent rating methodology influences what information
Patrick J. Callery
wiley +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT We examine the effects of big data analytics (BDA) and artificial intelligence (AI) on corporate sustainability performance, specifically investigating the influence of regulatory pressure and top management support. Utilizing hierarchical regression analysis on questionnaire data from 220 Chinese manufacturing firms, we find that both BDA and
Mandella Osei‐Assibey Bonsu +2 more
wiley +1 more source
تحقیقات بازار یابی نوین, 2014 Awareness of the customer satisfaction always been a scientific and practical major issue in the marketing because of it’s the cause of loyalty. This study aimed to identifying factors that influence the customer satisfaction in the automobile industry ...
Nastaran Dehghani Samani +1 more
doaj
Pakistani Customer Satisfaction Index
International Journal of Business and Economic Affairs, 2020 openaire +2 more sources
Customer satisfaction at Wisconsin's One-Stop Job Centers: development and implementation of a customer satisfaction instrument [PDF]
, 2001 Plan BThe purpose of this research was to develop and implement a customer satisfaction instrument that examined the satisfaction of walk-in clients using the programs, services, and technical assistance provided by Wisconsin One-Stop Job Centers in ...
Blanchette, Nicholas J.
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Business Strategy and the Environment, EarlyView.ABSTRACT As social and environmental challenges intensify, the EU has introduced the Corporate Sustainability Reporting Directive (CSRD), mandating sustainability reporting through the European Sustainability Reporting Standards (ESRS). The standards mandate a double materiality assessment but leave uncertainty about the structure and contents of the ...
Jørgen Kjøsen Lindgren +2 more
wiley +1 more source
Satisfacția clienților administrației publice
Revista Transilvană de Ştiinţe Administrative, 2004 Measuring customer satisfaction is becoming more and more important for any organization. Public organizations customers are different from those in private sector, which makes futile any attempt to speak about customer loyalty. In constructing consumer
Sorin Dan ŞANDOR, Horea RABOCA
doaj
IMPROVING BANK QUALITY DIMENSIONS TO INCREASE CUSTOMER SATISFACTION [PDF]
The purpose of this study is twofold: 1. examine the relationship between service quality dimensions and customer satisfaction with bank territorial units; 2.
Alan WILSON +2 more
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