Results 61 to 70 of about 16,306 (261)
Journal of the Association for Information Science and Technology, EarlyView.Abstract Context‐centric proactive information delivery (PID) is a relatively underexplored domain within recommender systems (RS) aimed at enhancing Knowledge Workers' productivity by proactively providing relevant information during digital tasks.
Mahta Bakhshizadeh +4 more
wiley +1 more source
SAGE OpenThe goal of this paper is to connect models of customer satisfaction and financial performance into a single aggregate model of business performance. The contribution of this paper lies in the increased complexity of assessing business performance, which
Petr Suchanek, Maria Kralova
doaj +1 more source
The relationship between employee and customer satisfaction in the balanced scorecard
South African Journal of Economic and Management Sciences, 2014 This paper reports evidence of a direct relationship between employee satisfaction and customer satisfaction as they are linked in the balanced scorecard.
DG Gouws +3 more
doaj +1 more source
Journal of the Association for Information Science and Technology, EarlyView.Abstract The issue of inequality caused by algorithms, termed ‘algorithmic inequality’, has recently attracted scholarly attention in many disciplines due to its profound implications for society. While the body of literature on algorithmic inequality has grown, there remains a lack of comprehensive understanding of its nature, drivers, and impact ...
Shiwei Jia, Jia Tina Du, Hui Yan
wiley +1 more source
Jurnal Administrasi Kesehatan Indonesia, 2017 Based on Keputusan Menteri Pendayagunaan Aparatur Negara Nomor KEP/25/M.PAN/2004 level of customer satisfaction of a service can be judged by the Community Satisfaction Index, there are fourteen elements of these services have a standard that is equal ...
Puput Hermanti
doaj +1 more source
British Educational Research Journal, EarlyView.Abstract Character education research is often constrained by blunt methodological tools. Surveys capture breadth without depth; case studies offer richness but lack replicability; and randomised controlled trials (RCTs), though indispensable at the policy level, are costly, disruptive and ill‐suited to everyday practice with individual pupils.
Shane McLoughlin
wiley +1 more source
A Business Framework for Product Take‐Back—A Structured Multiple‐Case Analysis
Business Strategy and the Environment, EarlyView.ABSTRACT The potential of take‐back systems remains largely unrealized as initiatives have proven difficult to implement in practice. The question is why we do not see more take‐back systems given the substantial environmental benefits. We try to understand the challenges and stumbling blocks in setting up take‐back from a business perspective.
Rasmus Jørgensen, Torben Pedersen
wiley +1 more source
The Influence of ESG Controversies on Financing Costs for European Companies: Does Culture Matter?
Business Strategy and the Environment, EarlyView.ABSTRACT This study examines the relationship between environmental, social, and governance (ESG) controversies and corporate financing costs, focusing on the moderating effect of national culture. It analyzes European companies listed on the STOXX 600 Index from 2016 to 2023.
Souad Brinette +2 more
wiley +1 more source
Funding Costs and Liquidity Creation: Does ESG Play Any Role?
Business Strategy and the Environment, EarlyView.ABSTRACT This study examines how banks' funding costs affect liquidity creation and whether environmental, social, and governance (ESG) performance shapes this relationship. Using panel data for 136 U.S. commercial banks from 2005 to 2022, we show that higher funding costs are associated with lower liquidity creation, indicating that more expensive ...
Sattam Bin Kowibeen +2 more
wiley +1 more source
A Analysis of service performance, customer satisfaction on customer loyalty BRI Kangean
Dinamika: Jurnal Manajemen Sosial Ekonomi, 2022 This study aims to determine the effect of service performance and customer satisfaction on customer loyalty at Bank BRI Kangean Unit. Sources in collecting data in this study through secondary data sources through literature studies from literature books, journals, the internet and articles that support the research.
openaire +1 more source