Results 91 to 100 of about 1,189,865 (294)

Integrating Kansei Engineering into Kano and SERVQUAL Model to Determine the Priorities of Service Improvement (Case Study: Café Agape at Ruteng, East Nusa Tenggara – Indonesia) [PDF]

, 2013
In order to improve service quality, a research framework of integrating Kansei Engineering into Kano and SERV-QUAL was deployed in Café Agape. SERVQUAL model is used to identify whether the provided service has been fulfill customer needs; whether ...
Budiyono, Sianny, Hartono, Markus, Sari, Yenny   +2 more
core  

A community‐driven approach to address substance use and create a Great Plains American Indian addiction and recovery research agenda

American Journal of Community Psychology, EarlyView.
Abstract Substance use, specifically opioid and methamphetamine use, is of increasing concern among American Indian (AI) populations in the Great Plains. This community‐driven participatory study investigated the impacts of substance use and community‐defined needs in treating addiction.
Brynn Luger, Anna Kihlström, Brinda Sivaramakrishnan, Allison Kelliher, Frankie Kropp, Carmen Rosa, T. John Winhusen, Donald Warne, the CTN0129 participating Tribal communities   +8 more
wiley   +1 more source

Beyond the enclosure: evaluating volunteer satisfaction and engagement in Zoo Negara’s KeeperKu programme

Discover Global Society
Volunteer-based programmes have become increasingly important in fostering public awareness of environmental conservation and animal welfare. Zoo Negara’s KeeperKu programme in Malaysia provides a one-day immersive experience where participants engage in
Sharifah Nur Amalina Syed Salleh, Linda Salim, Junaidi Omar   +2 more
doaj   +1 more source

Optimized Attention Enhanced Temporal Graph Convolutional Network Espoused Research of Intelligent Customer Service System based on Natural Language Processing Technology

Applied Artificial Intelligence
Consumers have begun to move their attention away from product functioning and toward value probably extracted from items. Companies have begun to use customer service systems (CSS) in response to this trend, which are business models that give clients ...
Zhifeng Wei, Hongyan Wang, Qiang Xu, Yi Qu, Wei Xing   +4 more
doaj   +1 more source

Measuring Healthcare Workers' Workplace Violence Exposure Over Time Using Workers' Compensation Claims

American Journal of Industrial Medicine, EarlyView.
ABSTRACT Background Workplace violence towards healthcare workers impacts workforce stability and patient care delivery. California passed a workplace violence prevention standard, phased in during 2017‐2018, requiring enhanced tracking and training in healthcare workplaces.
Rachel Odes, Soo‐Jeong Lee, OiSaeng Hong, Wan‐chin Kuo   +3 more
wiley   +1 more source

Superannuation Reimagined: Moving Beyond the Origins to an Indigenous Focus

Australian Journal of Social Issues, EarlyView.
ABSTRACT Retirement income systems, such as superannuation, are meant to be non‐discriminatory and consider disadvantage faced by members of society. There are significant differences between the life expectancies of Indigenous and non‐Indigenous peoples. The gap in life expectancies is not considered when determining when Indigenous peoples can retire.
Levon Ellen Blue, Peter Anderson, Mark Brimble   +2 more
wiley   +1 more source

Study on Unscheduled Direct Maintenance Cost of Civil Aircraft Structure

Hangkong gongcheng jinzhan, 2019
To solve the problem of the unscheduled direct maintenance cost of civil aircraft structure is difficult to predict in the design phase. The elements and influence factors of DMC are introduced, and the prediction flow, model and adjustment model are ...
Liu Yu, Liu Xin, Zhang Jibin, Liu Cheng, Tan Hongbin   +4 more
doaj   +1 more source

Influence of collaborative customer service by service robots and clerks in bakery stores. [PDF]

Front Robot AI, 2023
Okafuji Y, Song S, Baba J, Yoshikawa Y, Ishiguro H.   +4 more
europepmc   +1 more source

Confessions of a Poverty Researcher: My Journey Through the Foothills of Scholarship

Australian Journal of Social Issues, EarlyView.
ABSTRACT This paper describes the key events, experiences and ideas that influenced the author's career as a poverty researcher. He describes how his early disillusion with economics was replaced by a spark of interest in social issues and how his migration from the UK to Australia in the mid‐1970s provided the impetus to begin what became a lifetime ...
Peter Saunders
wiley   +1 more source

Forecasting household monthly electricity consumption using the similar pattern algorithm

Academia Green Energy
This article discusses forecasting the monthly electricity consumption time series of household subscribers using the similar pattern algorithm, which uses each subscriber’s unique consumption pattern.
Bistoon Hosseini
doaj   +1 more source