Results 111 to 120 of about 189,640 (307)
Forecasting household monthly electricity consumption using the similar pattern algorithm
Academia Green EnergyThis article discusses forecasting the monthly electricity consumption time series of household subscribers using the similar pattern algorithm, which uses each subscriber’s unique consumption pattern.
Bistoon Hosseini
doaj +1 more source
Requests classification in the customer service area for software companies using machine learning and natural language processing. [PDF]
PeerJ Comput Sci, 2023 Arias-Barahona MX +5 more
europepmc +1 more source
Australian Journal of Social Issues, EarlyView.ABSTRACT In Australia, governments fund Community Legal Centres (CLCs) as part of the legal assistance sector (LAS) to meet the ‘legal needs’ of people experiencing disadvantage who cannot afford private legal services. Persistent unmet demand for CLCs is well‐documented. As artificial intelligence (AI) is increasingly used in private legal practice to
Catherine Hastings +2 more
wiley +1 more source
BMC Oral HealthPurpose To perform risk assessment and analysis of potential infection during stomatology workflow in a hospital in the context of a major infectious disease outbreak, and to determine the key failure modes and measures to prevent and control infection ...
Suqing Yang +4 more
doaj +1 more source
Computational Modeling of the Value Co-Creation Process in Customer Service: An Application of the NK Model. [PDF]
Front Psychol, 2022 Li X, Sekiguchi T, Wu J, Ye Q.
europepmc +1 more source
Quantifying the Sites of Government, Commercial, and Personal Systems‐Perpetrated Financial Abuse
Australian Journal of Social Issues, EarlyView.ABSTRACT This study explores the institutional systems through which post‐separation financial abuse is perpetrated. While existing measures seek to quantify the harms experienced by women post‐separation, this study draws on financial, welfare and legal service casefiles to identify where such harms occur. Drawing on 76 de‐identified Victorian service
Kay Cook +3 more
wiley +1 more source
The role of customer experience in building brand loyalty within the service context
, 2008 Customer experience theory, research, and practice represent an evolving area of study within the marketing discipline. Despite its importance, the customer experience concept remains vague and lacks a thorough theoretical foundation.
Melewar, TC, Ismail, AR
core
EXQ: development and validation of a multiple-item scale for assessing customer experience quality [PDF]
, 2010 Positioned in the deliberations related to service marketing, the conceptualisation of service quality, current service quality measurements, and the importance of the evolving construct of customer experience, this thesis develops and validates a ...
Klaus, Philipp
core
Australian Journal of Social Issues, EarlyView.ABSTRACT Child protection systems play a critical role in preventing and responding to child maltreatment, yet practices are often predominantly deficit focused. This paper presents a rapid literature review on the strengths, protective factors, and cultural considerations to inform child protection assessment.
Gabrielle R. Hunt +4 more
wiley +1 more source
A Customer Service Design Case Study: Insights on Customer Loyalty in the Brazilian Food Sector
Marketing managers of local and international food companies have realized that what they offer to customers go well beyond the characteristics and attributes of the products their companies manufacture and market.
Florencio de Almeida, Ione Lucia +1 more
core