Results 101 to 110 of about 189,640 (307)

Beyond the enclosure: evaluating volunteer satisfaction and engagement in Zoo Negara’s KeeperKu programme

Discover Global Society
Volunteer-based programmes have become increasingly important in fostering public awareness of environmental conservation and animal welfare. Zoo Negara’s KeeperKu programme in Malaysia provides a one-day immersive experience where participants engage in
Sharifah Nur Amalina Syed Salleh, Linda Salim, Junaidi Omar   +2 more
doaj   +1 more source

Optimized Attention Enhanced Temporal Graph Convolutional Network Espoused Research of Intelligent Customer Service System based on Natural Language Processing Technology

Applied Artificial Intelligence
Consumers have begun to move their attention away from product functioning and toward value probably extracted from items. Companies have begun to use customer service systems (CSS) in response to this trend, which are business models that give clients ...
Zhifeng Wei, Hongyan Wang, Qiang Xu, Yi Qu, Wei Xing   +4 more
doaj   +1 more source

The Influence of Emotional Labor of Service Employees on Customer Service Misbehavior and Repurchase Intention: The Role of Face. [PDF]

Psychol Res Behav Manag, 2023
Yang Y, Qin Y, Wang Z, Sun A.
europepmc   +1 more source

Barriers and Enablers for Effective Support Coordination in the National Disability Insurance Scheme

Australian Journal of Social Issues, EarlyView.
ABSTRACT Support coordinators act as intermediaries between the National Disability Insurance Scheme (NDIS) and participants, facilitating access to funded supports. To optimise outcomes, they must navigate NDIS complexities, identify services that meet individual needs and engage with diverse stakeholders.
Sharyn McDonald, Lee Cubis, Di Winkler, Jacinta Douglas   +3 more
wiley   +1 more source

Judging the emotional states of customer service staff in the workplace: A multimodal dataset analysis. [PDF]

Front Psychol, 2022
Liu P, Zhang Y, Xiong Z, Wang Y, Qing L.
europepmc   +1 more source

Australian Practitioners' Beliefs, Confidence, and Training Needs for Delivering Behaviour Support to Children and Young People in Out‐of‐Home Care

Australian Journal of Social Issues, EarlyView.
ABSTRACT Children in out‐of‐home care (OOHC) frequently present with complex behavioural needs. In New South Wales (NSW), behaviour support plans (BSPs) are mandated when restrictive practices, including psychotropic medication, are used. Little research has examined whether the statutory workforce is adequately prepared to meet behaviour support ...
Manisha Abayakoon Stanborough, Kelly‐Ann Allen, Emily Berger, Mikaela Stanborough, Erin Leif   +4 more
wiley   +1 more source

The relationship between customer satisfaction, brand image and customer loyalty from the perspective of proton’s customers [PDF]

, 2010
The objective of this study was determine the relationship between the customer satisfaction (perceived product quality, perceived service quality and perceived price fairness) and customer loyalty in order to identify whether perceived product quality ...
Yeoh, Hooi Chin
core  

Interpersonal Emotion Regulation: Consequences for Brands in Customer Service Interactions. [PDF]

Front Psychol, 2022
Reeck C, Onuklu NNY.
europepmc   +1 more source

How Are Australian Local Governments Responding to the Homelessness Crisis? Findings From a National Study

Australian Journal of Social Issues, EarlyView.
ABSTRACT Australian local governments are facing intensifying pressures to respond to worsening visible homelessness. This paper presents one of the first national studies on how local governments are responding to these pressures, and the first since the onset of the post‐pandemic housing crisis.
Andrew Clarke, Joelle Moore, Fatemeh Aminpour, Katya Eagles   +3 more
wiley   +1 more source

Task Force on Transportation and Customer Service Efficiency HB 4047 (2014) executive summary

, 2014
This archived document is maintained by the Oregon State Library as part of the Oregon Documents Depository Program. It is for informational purposes and may not be suitable for legal purposes.Title from PDF cover (viewed on November 6, 2014)"The Task ...

core