Results 111 to 120 of about 1,189,865 (294)

Requests classification in the customer service area for software companies using machine learning and natural language processing. [PDF]

PeerJ Comput Sci, 2023
Arias-Barahona MX, Arteaga-Arteaga HB, Orozco-Arias S, Flórez-Ruíz JC, Valencia-Díaz MA, Tabares-Soto R.   +5 more
europepmc   +1 more source

Analisis Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Servis Truk Di Toko Gemilang Motor Palembang [PDF]

, 2016
This research aims to analyze the influence between the quality of service that consists of 5 dimensions of service quality: tangible, reliability, responsiveness, assurance, and emphaty toward customer satisfaction service truck in Toko Gemilang ...
David, Leo
core  

Implementing an Indigenous Research Methodology to Develop a Culturally Appropriate Survey and Yarning Protocol: Challenges With Retention of the Aboriginal Health, Ageing and Disability Workforce

Australian Journal of Social Issues, EarlyView.
ABSTRACT Aboriginal staff play a vital part in improving culturally safe and effective services and supports for Aboriginal people. Research on the Aboriginal workforce helps advance a culturally safe environment for workers and Aboriginal people accessing health and community services. This study aims to identify the barriers and enablers to workforce
F. Talbot, J. Gilroy, J. Gwynn, K. Bulkeley, C. Alcorso, K. Gwynne, Rob Heard, Sarah Peter, A. Haines, M. Lincoln, B. Rambaldini   +10 more
wiley   +1 more source

Computational Modeling of the Value Co-Creation Process in Customer Service: An Application of the NK Model. [PDF]

Front Psychol, 2022
Li X, Sekiguchi T, Wu J, Ye Q.
europepmc   +1 more source

The Relationship Between Service Quality and Customer Satisfaction in the Telecommunication Industry: Evidence From Nigeria [PDF]

This study investigates the relationship between service quality and customer satisfaction in the telecommunication industry with a focus on Mobile Telecommunication Network (MTN) Nigeria. A total of 230 respondents participated in the study.
Olu Ojo
core  

‘Giving Back to Our Community’: The Retention of the Aboriginal and Torres Strait Islander Disability Workforce in New South Wales, Australia

Australian Journal of Social Issues, EarlyView.
ABSTRACT The Aboriginal and Torres Strait Islander people of Australia require culturally responsive services. The Australian government has committed to establishing strategies to increase the size of the Aboriginal and Torres Strait Islander disability workforce; however, there is scant research on the factors influencing retention.
J. Gwynn, J. Gilroy, S. Peter, F. Talbot, K. Bulkeley, C. Alcorso, K. Gwynne, B. Rambaldini, A. Haines, M. Lincoln   +9 more
wiley   +1 more source

Expectations and Reality: The Lived Experiences of Australians With Psychosocial Disability Within the NDIS

Australian Journal of Social Issues, EarlyView.
ABSTRACT While Australia's National Disability Insurance Scheme (NDIS) was founded on principles of choice and control, for people with significant mental health challenges (what the NDIS calls ‘psychosocial disability’) these ideals often remain elusive. Support systems continue to be fractured and in the context of ongoing policy reforms, it is vital
Joel Hollier, Jennifer Smith‐Merry
wiley   +1 more source

Differences in forecasting approaches between product firms and product-service systems (PSS) [PDF]

, 2008
This paper examines the forecasting implications for Product-Service Systems (PSS) applications in manufacturing firms. The approach taken is to identify the scope of operations for PSS applications by identifying all the activities associated with the ...
De Coster, R
core  

The Culturally and Linguistically Diverse Workforce in Early Childhood Education: Findings From a National Survey of Australian Centre‐Based Services

Australian Journal of Social Issues, EarlyView.
ABSTRACT Culturally responsive early childhood education (ECE) environments can increase child and family participation, enhance service quality, and improve developmental outcomes for children. Educators from culturally and linguistically diverse (CALD) backgrounds contribute to inclusive ECE and are crucial for addressing workforce shortages.
Sene Gide, Linda Harrison, Sandie Wong, Frances Press, Belinda Davis   +4 more
wiley   +1 more source

Weakly Supervised Learning for Categorization of Medical Inquiries for Customer Service Effectiveness. [PDF]

Front Res Metr Anal, 2021
Singhal S, Hegde B, Karmalkar P, Muhith J, Gurulingappa H.   +4 more
europepmc   +1 more source